It’s OFFICIALLY Halloween season and Invoca is SCARY EXCITED about celebrating with our fa-BOO-lous customers! Spirit of Children is a non-profit that provides costumes and throws Halloween parties for children who are too sick to leave the hospital...
Hello, When reviewing phone calls, how do we export any comments a call manager makes in bulk? Thanks
Are you tired of making the same old laps at mundane work conferences? Shift gears into an event experience like no other. PACE ACX is back, and it's time to mark your calendar for October 10-12 in Charlotte, NC! We're not just another industry...
September has arrived! Kiddos are back in school, stores are already stocked with Halloween treats, and if you’re lucky, you can sleep with a fan in your window again! To close out the summer, we want to see your favorite vacation photos! One winner...
How do you know if your high-intent calls are being answered? What strategies have you employed to make sure those calls don’t go unanswered or get held up in your IVR? Share your high-intent caller tips in the thread below. The first 10 people who ...
Is there a way to create a report that can be scheduled to show all phone numbers in the Profile including Direct Promo numbers and also RingPool numbers?
PACE ACX Discount Early Bird pricing has expired but you can still get the discount.1) Book your hotel room for ACX at the Westin https://PACEACX.com2) Email your hotel confirmation to Admin@PaceAssociation.Org3) We will send you an exclusive discoun...
Our quarterly release is here: Summer Release! In this release, we have some helpful new features that allow for more streamlined ways to share and receive Invoca data via your dashboards, as well as two new Beta integrations. Keep reading for all t...
BARK BARK! August 26th is National Dog Day and Invoca is excited to release our 3rd annual “VANITY FUR” digital magazine to celebrate your four-legged friends for a great cause! Don’t have a dog? No problem! We want to celebrate your pet no matter w...
Do you have ideas for how Invoca can incorporate AI intelligence into more features of our technology?Head over to AI Ideas, where you can share your wishlist for Invoca AI – or vote on previously submitted ideas (note: you must be logged in). Our pr...
Hi, will changing my a profile name affect call reporting?
Is there a report within Invoca that helps advertisers understand the time between a users first visit and a phone call?
Don't forget to submit your recipe and/or photo for a chance to win a $200 gift card to either BBQGuys or Omaha Steaks! (Whichever you'd prefer). We will also automatically donate $25 in your name to Operation BBQ Relief, an organization that deliver...
It’s that time of year again- Invoca is “chopping it like it’s hot” and excited to celebrate National Grilling Month with our customers! What’s your favorite recipe on the grill- or smoker? Do you have a go-to marinade? Respond in this post with ei...
We just launched a very cool new product called PreSense, which gives contact centers real-time digital data to transform the caller experience. It displays the caller's digital journey information to contact center agents in their screen pop before...
