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Nina_Andres by Community Manager

Share your Google Analytics 4.0 tips!

With UA retiring, do you have any tips for folks that have not made the move to Google Analytics 4.0? Are you still planning to deploy GA 4? Share your tips in the thread below and we will donate $25 in your name to the non-profit of your choice! *Mu...

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cassandra713 by Contributor Level 2

Add 30 seconds forward and 15 seconds back button...

Hello! While listening to calls, which can be quite lengthy, it would be helpful to have a quick forward for 30 seconds or a quick backwards of 15 seconds button to skip through calls. I know it's possible to just click your mouse on the call where y...

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Nina_Andres by Community Manager

Share your Invoca Signal Strategy!

WHAT SIGNALS have you set up that have helped you segment your customers along your sales and marketing funnel? Or patient journey if you are in healthcare?  As we all know, Invoca Signals automatically detect call outcomes, conversion events, and ca...

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hadams by Employee

PACE - Washington Summit - May 21st to 23rd

Hi All, Wanted to mention this Professional Associations for Customer Engagement event coming up in May. More information is available here: The PACE Washington Summit is the annual compliance event that gives you the advant...

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Kara by Contributor Level 2

Look-up Table Success!

We recently uploaded one of the largest look-up tables in Invoca history! Over 2 million rows of data are now being used to help us make our signals even more accurate and we are able to see specific trends in reporting. Thanks Invoca!

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she11271 by Contributor Level 2

One tip I give other Invoca users, would that be?

"My tip would be is always remember your global search- Always remember that tool. That tool will help you out a lot. As far as filtering- Filtering the calls! It'll help alleviate the scrolling process because sometimes people are scared to filter m...

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Nina_Andres by Community Manager

Share your Dashboard Tips!

Spring is just around the corner and we want to hear your top tips on keeping your dashboard(s) neat and easy to read! We all know dashboards allow you to choose the key metrics that are important to you and see those insights at a glance without hav...

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monroeruss by Contributor Level 1

Connecting to API with PHP cURL

Has anyone had any success with connecting to the Invoca API using PHP and cURL? Documentation says that the API requires OAuth authentication, but when attempting to connect, the result returns "HTTP Basic: Access Denied." Which tells me that the AP...

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JONT by Contributor Level 1

Call routing

How do I see what number my tracking numbers are getting routed to? How do I change where a number is getting routed to?

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Zhendrix by Employee

Invoca for Automotive at NADA!

Invoca has made a big splash into the Automotive vertical! The automotive vertical has unique needs and clients ranging from OEMs like Subaru, Nissan, and Toyota to individual dealers and dealer groups like AutoNation. Additionally, Invoca supports m...

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maria_ogneva by Community Manager

What's in your MarTech Stack?

Happy New Year, marketers and technologists! As we all know, our marketing tech stacks and how our tools are integrated help us accurately track, measure and optimize our marketing initiatives. For example: integrating Invoca with CRM tools helps us ...

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jasonbenson by Contributor Level 1

An api Call for destination numbers

I am attempting to pull all the destination numbers from a campaign. I have explored using the Network and ring pool API but I have not been able to find a method to do this. Has anyone had any luck pulling this kind of data?

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