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Jfrazier by Contributor Level 1

Better Alignment With Signals For Google Ads Optimization

I’m curious to understand what signals Google can optimize against in real time and what data needs to be analyzed by us in order to set up rules or weight leads different for Google. For example, if 25% of brand calls mention scheduling issues, how ...

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cassandra713 by Contributor Level 2

Add 30 seconds forward and 15 seconds back button...

Hello! While listening to calls, which can be quite lengthy, it would be helpful to have a quick forward for 30 seconds or a quick backwards of 15 seconds button to skip through calls. I know it's possible to just click your mouse on the call where y...

  • 956 Views
  • 1 replies
  • 3 kudos
BrianC_Invoca by Employee

Finding a Routine for Reviewing Calls

There is gold (GOLD!) to be had within the recordings and transcripts of your calls. Mining for this gold just takes a bit of curiosity and commitment. The latter relies on getting your routine down and sticking to it.  Slicing and Dicing Within Invo...

  • 913 Views
  • 0 replies
  • 1 kudos