Invoca Discussions
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

cassandra713 by Contributor Level 1

Add 30 seconds forward and 15 seconds back button...

Hello! While listening to calls, which can be quite lengthy, it would be helpful to have a quick forward for 30 seconds or a quick backwards of 15 seconds button to skip through calls. I know it's possible to just click your mouse on the call where y...

  • 1 replies
  • 3 kudos
BrianC_Invoca by Employee

Finding a Routine for Reviewing Calls

There is gold (GOLD!) to be had within the recordings and transcripts of your calls. Mining for this gold just takes a bit of curiosity and commitment. The latter relies on getting your routine down and sticking to it.  Slicing and Dicing Within Invo...

  • 0 replies
  • 1 kudos