Hello! Is there anything in your roadmap about enhancing the accuracy of the voice to text transcript feature? Do you perform recurring training for the speech recognition or is it speaker independent? More often than not, our transcripts lacks accu...
It would be super helpful if there was an option to export transcripts into Excel/csv for reporting purposes. It's awesome to be able to run a report using the global transcript feature, however if you extract the report you only get the data behind ...
There is gold (GOLD!) to be had within the recordings and transcripts of your calls. Mining for this gold just takes a bit of curiosity and commitment. The latter relies on getting your routine down and sticking to it. Slicing and Dicing Within Invo...
