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Community Activity
Missed Call Report
On the weekly missed calls report, does Invoca take account for the clients we call back?
- 34 Views
- 1 replies
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Better Alignment With Signals For Google Ads Optimization
I’m curious to understand what signals Google can optimize against in real time and what data needs to be analyzed by us in order to set up rules or weight leads different for Google. For example, if 25% of brand calls mention scheduling issues, how ...
- 150 Views
- 3 replies
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Google Call Extension Disapprovals
For the last few months, Google has disapproved all of our call extensions using direct promo numbers. We didn't have a problem setting these up for any ad accounts in the first half of the year, but they haven been disapproved in our 8 most recent a...
- 266 Views
- 2 replies
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Need help in exporting Invoca data to S3 bucket
I am new to Invoca, need help in exporting data from Invoca to S3 bucket. Any step by step documentation would be helpful. Could not find how to do this?
- 274 Views
- 2 replies
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Giving back with our fa-BOO-lous customers!
It’s OFFICIALLY Halloween season and Invoca is SCARY EXCITED about celebrating with our fa-BOO-lous customers! Spirit of Children is a non-profit that provides costumes and throws Halloween parties for children who are too sick to leave the hospital...
- 1684 Views
- 21 replies
- 1 kudos
How to export comments?
Hello, When reviewing phone calls, how do we export any comments a call manager makes in bulk? Thanks
- 336 Views
- 1 replies
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PACE ACX Charlotte,NC October 10-12 2023
Are you tired of making the same old laps at mundane work conferences? Shift gears into an event experience like no other. PACE ACX is back, and it's time to mark your calendar for October 10-12 in Charlotte, NC! We're not just another industry...
- 217 Views
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SHARE YOUR FAVORITE VACATION PICTURE!
September has arrived! Kiddos are back in school, stores are already stocked with Halloween treats, and if you’re lucky, you can sleep with a fan in your window again! To close out the summer, we want to see your favorite vacation photos! One winner...
- 1031 Views
- 6 replies
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SHARE YOUR HIGH-INTENT CALLER TIPS!
How do you know if your high-intent calls are being answered? What strategies have you employed to make sure those calls don’t go unanswered or get held up in your IVR? Share your high-intent caller tips in the thread below. The first 10 people who ...
- 1551 Views
- 11 replies
- 2 kudos
How to create a report to show all numbers in Invoca. Including promo and RingPool
Is there a way to create a report that can be scheduled to show all phone numbers in the Profile including Direct Promo numbers and also RingPool numbers?
- 426 Views
- 1 replies
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October Event PACE ACX in Charlotte NC
PACE ACX Discount Early Bird pricing has expired but you can still get the discount.1) Book your hotel room for ACX at the Westin https://PACEACX.com2) Email your hotel confirmation to Admin@PaceAssociation.Org3) We will send you an exclusive discoun...
- 752 Views
- 2 replies
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Summer Release is Out Now!
Our quarterly release is here: Summer Release! In this release, we have some helpful new features that allow for more streamlined ways to share and receive Invoca data via your dashboards, as well as two new Beta integrations. Keep reading for all t...
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Call the Pup-arazzi! Invoca is celebrating National Dog Day! (For a great cause)
BARK BARK! August 26th is National Dog Day and Invoca is excited to release our 3rd annual “VANITY FUR” digital magazine to celebrate your four-legged friends for a great cause! Don’t have a dog? No problem! We want to celebrate your pet no matter w...
- 7138 Views
- 49 replies
- 6 kudos
We want to hear your ideas and product feedback on AI!
Do you have ideas for how Invoca can incorporate AI intelligence into more features of our technology?Head over to AI Ideas, where you can share your wishlist for Invoca AI – or vote on previously submitted ideas (note: you must be logged in). Our pr...
- 322 Views
- 0 replies
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Resolved! Information on editing profile name
Hi, will changing my a profile name affect call reporting?
Solved
- 1217 Views
- 4 replies
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Featured Posts
[Product News]: Invoca Launches Game-Changing AI to Unlock Insights From Conversations Would you like to have input into Invoca's innovation?Congrats to Invoca Impact Awards Winners!Invoca ResourcesFeatured Case Study - City of HopeConversation Inte...
Consumer expectations are higher than ever when engaging with brands. Today's customers want personalized, omnichannel experiences and swift resolutions to their inquiries. This means sales and marketing teams must work cohesively to deliver consist...
The Invoca Signal User Group focused on how brands can leverage call intelligence Signals to optimize their marketing performance. Speakers from Invoca were joined by marketers from various companies to discuss strategies for implementing and maxi...
