Your Invoca account comes with one Invoca Tag already created and ready to deploy. And while you have the option of creating as many Tags as you want, in most cases your organization will only need the one. Your Tag is designed to be deployed on as m...
You can access billing information for your Invoca account on the Billing page. From the Billing page, you can access metrics to show how much your Invoca account is currently being used, view past invoices, and generate reports to show how many phon...
If your organization already owns toll-free or local phone numbers that you would like to use with your Invoca account, you can transfer — or port — those numbers into your Invoca account. Standard port-in requests usually take 2-5 weeks, depending o...
If your organization uses an identity provider such as Microsoft ADFS, Okta, or Azure to log into your apps, you can use that service to log in to Invoca as well. These identity providers use a standard called Security Assertion Markup Language Singl...
Contents of this Article General OverviewUnderstanding User Roles in your Invoca accountAdding new users to your Invoca accountManaging License Types for Contact Center and Marketing UsersEditing and Deleting Users in Your Invoca Account General Over...
Two-factor authentication (2FA) is a common practice for adding security to many logins and password-protected applications. After you enable two-factor authentication in Invoca, every time you try to log in to your Invoca account with your password,...
