Contents of this Article
General OverviewSetting Business Hours for a Single DestinationUpdating your Hours of Operations in BulkView Destination Hours in your Reports
General Overview
This guide explains how to set specific business hours and time...
Contents of this Article
General OverviewScore Range Filters in the DashboardScore Range Filters in ReportsScore Range Filters in the Call Review Console
General Overview
Score Range Filtering in Invoca enables you to filter by score range without n...
Contents of this Article
IntroductionCreate your Lead Conversions Dashboard using the TemplateReview and Manage your Marketing Channel Insights
Introduction
Lead Conversion Dashboards are an auto-generated set of dashboard tiles to measure and compar...
Contents of this Article
IntroductionBenefits and Use CasesSentiment Analysis in Calls ReportsSentiment Analysis in the Call Review ConsoleSentiment Analysis in the Signal BuilderSmart Alerts for Sentiments
Introduction
Sentiment Analysis in Invoca a...
Contents of this Article
Introduction: Enhanced Multilingual SupportExclusive Features for Silver and Gold CustomersFlexible Language Preference SettingsLanguage Options for Conversation CampaignsBenefits of Setting a Language PreferenceFAQs
Introduc...
