Invoca

Contents of this Article IntroductionHow do Evaluation Forms Work in Invoca?Create an Evaluation FormEdit your Evaluation FormComplete your Evaluation Form for an Individual Call Introduction Evaluation forms in Invoca can enable you to build context...

Symptoms The tag is deployed via Google Tag Manager but it's not loaded on the website. There is an error message in Console of Chrome Dev tool saying 'refused to load the script 'https://solutions.eu.invocacdn.com/js/invoca-latest.min.js. Resolution...

Contents of this Article Prepare the Required DocumentsSubmit a Support TicketAwait Confirmation and Updates   Porting your phone numbers into Invoca from the UK involves a few simple steps. This guide outlines everything you need to complete the pro...

Contents of this Article Compliance RequirementsUnderstanding PCI DSS and Invoca's Role in Protecting your DataInvoca’s PCI CertificationHow Invoca Protects Your Data: RedactionRedaction Sensitivity Levels Compliance Requirements Redaction levels at ...

Contents of this Article TranscriptionTranscription DetailsPhrase SpottingPhrase Spotting Details Transcription This document provides an overview of how our transcription system works. It highlights the differences in how spoken phrases are interpre...