How To
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
3693members
1197posts

InvocaKnowledge by Community Manager

Super User cannot add Marketing Data

ObjectiveQ: Is there a reason why a Super User would be unable to add marketing data fields?A:With the network attribute custom_data_editing_enabled unchecked, marketing data fields can only be added/edited internally by Invoca super duper users. Thi...

  • 23 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

How to capture the Session ID for multiple Data Streams

ObjectiveBy capturing and passing the Google Analytics session IDs, you can understand which marketing campaigns and pages are driving each type of call or Signal in GA4 reports.Applies ToGoogle Analytics 4Procedure1 Add MDFs For Each Data Stream We’...

  • 84 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

How to update webhook to pass all calls?

ObjectiveThe objective is to eliminate the filter that determines which calls are forwarded downstream.Applies ToCustom webhooksFiltering ruleProcedureNavigate to the custom webhook screen.Select the webhook you want to update.Click on the "Configura...

  • 83 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

Facebook Click ID is not being captured

ObjectiveThe following steps need to be completed in order to capture the facebook click ID.Applies ToFacebook Conversion APIProcedureFacebook Click ID (recommended) Create a custom Marketing Data field in Invoca for the Facebook Click ID, with the ...

  • 105 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

How to know if you are looking at the right GA4 Account

ObjectiveIdentifying the correct GA4 account after being given read-only access or if not access from a direct email invite.Applies ToGA4 Integration: Playbook here: https://docs.google.com/document/d/15b79mRIAo_qTGsDtLPZGNYYKXjudH3mgxMKbe9MBz1U/edit...

  • 77 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

How to Create Static Promo Numbers via API?

ObjectiveStatic promo numbers(toll-free or local) can be automatically generated via Invoca API.Applies ToInvoca API > Network Integration > Promo NumbersProcedureIt can be more beneficial to leverage the Invoca API to create multiple promo numbers f...

  • 128 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

How to Target Specific Numbers to Swap on a Page

ObjectiveCustomers prefer the option to swap specific numbers on the website rather than replacing all identified numbers.Procedure1. Replace specific Phone numbers in the Tag Wizard UI The list of Phone numbers and the desired campaign can be set in...

  • 134 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

Network To Network Static Number Move

ObjectiveCertain customers desire to move static numbers from one network to another network. This move should only be considered when there is a strong business use case such as selling off part of the company and setting up a new network. When a ne...

  • 110 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

Configure SSO with Okta

ObjectiveUtilizing Okta to log into Invoca via SSO/SAMLApplies ToSSO SAML setup for companies that utilize Okta as their IdPProcedurePart 1 - Configure the Okta tile In the Admin Console, go to Applications > Applications.Click Create App Integratio...

  • 1010 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

How to Add Additional Fields to Salesforce

ObjectiveTo add Invoca custom fields within a Invoca call log. Applies ToSalesforceProcedureYou will need to follow the instructions below to add the additional fields to Salesforce. You can adjust the layout of the Invoca Call Log to choose which fi...

  • 303 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

How to capture the entry page URL?

ObjectiveThe goal is to modify Invoca to capture the complete URL for the first visit, as this will be beneficial for troubleshooting query string parameters.Applies ToMarketing Data & Invoca Tag.ProcedureNavigate to your Marketing Data dictionary. L...

  • 313 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

How to Know if Your 3rd Party Data can be Uploaded to Invoca

ObjectiveTo determine if your marketing data or call conversions being stored in a third party system can be successfully uploaded to your Invoca Calls/Transactions Reports.Applies ToCustomers who have data not captured in Invoca in a third party sys...

  • 206 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

How to Route a Bundle to Other Bundles

ObjectiveA Call can be routed from one bundled campaign to anotherApplies ToPerformance ClientsClients wishing to perform AB testing ProcedureCreate desired number of Fiinal Bundled CampaignsCreate a new publisherApply to the FBCs with publisher App...

  • 220 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

How Can I Set Up Destinations With Multiple Campaigns

ObjectiveDestinations is configured to send calls to multiple campaignsApplies ToNetworks using DestinationsNetworks with multiple campaignsNetworks with more than one campaign per tagProcedureNavigate to each campaign to use Destinations Click Dest...

  • 280 Views
  • 0 comments
  • 0 kudos
InvocaKnowledge by Community Manager

How To Identify and Report Suspected Spam Calls

ObjectiveTo report spam phone calls made to your network with a goal of reducing total number of spam calls received.Applies ToAny Invoca client receiving large amounts of short-duration calls on their network.ProcedureRun a call report for the affec...

  • 268 Views
  • 0 comments
  • 0 kudos