ObjectiveTo add Invoca custom fields within a Invoca call log. Applies ToSalesforceProcedureYou will need to follow the instructions below to add the additional fields to Salesforce. You can adjust the layout of the Invoca Call Log to choose which fi...
ObjectiveThe goal is to modify Invoca to capture the complete URL for the first visit, as this will be beneficial for troubleshooting query string parameters.Applies ToMarketing Data & Invoca Tag.ProcedureNavigate to your Marketing Data dictionary. L...
ObjectiveTo determine if your marketing data or call conversions being stored in a third party system can be successfully uploaded to your Invoca Calls/Transactions Reports.Applies ToCustomers who have data not captured in Invoca in a third party sys...
ObjectiveA Call can be routed from one bundled campaign to anotherApplies ToPerformance ClientsClients wishing to perform AB testing ProcedureCreate desired number of Fiinal Bundled CampaignsCreate a new publisherApply to the FBCs with publisher App...
ObjectiveDestinations is configured to send calls to multiple campaignsApplies ToNetworks using DestinationsNetworks with multiple campaignsNetworks with more than one campaign per tagProcedureNavigate to each campaign to use Destinations Click Dest...
ObjectiveTo report spam phone calls made to your network with a goal of reducing total number of spam calls received.Applies ToAny Invoca client receiving large amounts of short-duration calls on their network.ProcedureRun a call report for the affec...
ObjectiveTo test your Invoca Tag functionality on a page that does not yet have it deployed in your source code or tag manager.Applies ToCustomers adding a new Invoca Tag to their siteCustomers adding their existing Invoca Tag to new webpages.Procedu...
Applies ToCustomers would like to determine the load and execution time of the Invoca Tag and a number swap request on a website.ProcedureTo accomplish this using Chrome DevTools, follow these steps: Right-click anywhere on the page and select "I...
ObjectiveDetermine whether the phone call was generated by a user visiting a webpage with the Invoca tag or by dialing one of the static Invoca promotional numbers.Applies ToReportingProcedureNavigate to the Calls detail report ...
ObjectiveThe goal is to understand the timing at which Invoca transfers data to Salesforce in order to gain a clearer understanding of the Invoca data points that can be mapped to Salesforce.ProcedureLog in to Invoca and access the left-hand panel.Se...
ObjectiveThe purpose of this article is to provide an explanation for why the marketing data obtained from the tag appears blank in Invoca reporting.Applies ToMarketing Data management via tagProcedureRequest for a Call Record ID when Invoca is not a...
ObjectiveThis article is a walkthrough to understand why Invoca data is not mapping to a field on Lead/Account/Contact/Opportunity/Case.Applies ToSalesforce Sales CloudProcedureRequest a custom Invoca Call Log ID in Salesforce where the Invoca mappin...
Objective Applies ToFor customers with a security policy that restricts the use of 3rd party scripts or vendor scripts to load additional configuration from external sources (such as the library and tag revision), or for customers who prioritize mini...
ObjectiveReturn Invoca default data along with marketing field data values in a Transactions API request. This will allow you to pull all of the fields and their values without listing them out individually in the API call.Applies ToTransactions APIP...
ObjectiveTo prevent the DialogTech script from interfering with the Invoca Tag when DialogTech is still deployed on a webpage during migration.Applies ToCustomers migrating to Invoca from DialogTech.Procedure Open the webpage that you are testing Inv...
ObjectiveDetermine the correct value for the SHA-1/SHA-256 Fingerprint to configure in your Invoca SSO settings.Applies ToCustomers setting up a new SSO integrationCustomers already integrated with SSO whose identity provider has an expiring X509 cer...
ObjectiveObtain static data attribution from a virtual marketing effort (Text, Email). Applies ToProfileCampaignStatic Promo NumberApplied Marketing DataProcedureTo acquire static data attribution for virtual marketing efforts an Invoca Direct Promo ...
ObjectiveYou'd like Adobe to receive call records from Invoca, but you do not want page view numbers to be inflated in your Adobe Analytics reporting.Applies ToCustomers setting up an Adobe Analytics Integration who are concerned about inflated page ...
Applies ToSalesforce Sales Cloud managed packageProcedure Navigate to your Invoca networkClick on the Integrations tile on the left-side panel in your Invoca networkSelect 'Manage Integrations'Click on the app called 'Custom Webhooks'Search and clic...
ObjectiveLearning how to compare data from Google Ads to Invoca reports. Applies To-Google Ads-Invoca ReportingProcedureStep 1: Create your reporting filtersMake sure you are in the grid mode by selecting the grid (waffle) icon under the word "Calls"...
