ObjectiveTo test your Invoca Tag functionality on a page that does not yet have it deployed in your source code or tag manager.Applies ToCustomers adding a new Invoca Tag to their siteCustomers adding their existing Invoca Tag to new webpages.Procedu...
Applies ToCustomers would like to determine the load and execution time of the Invoca Tag and a number swap request on a website.ProcedureTo accomplish this using Chrome DevTools, follow these steps: Right-click anywhere on the page and select "I...
ObjectiveDetermine whether the phone call was generated by a user visiting a webpage with the Invoca tag or by dialing one of the static Invoca promotional numbers.Applies ToReportingProcedureNavigate to the Calls detail report ...
ObjectiveThe goal is to understand the timing at which Invoca transfers data to Salesforce in order to gain a clearer understanding of the Invoca data points that can be mapped to Salesforce.ProcedureLog in to Invoca and access the left-hand panel.Se...
ObjectiveThe purpose of this article is to provide an explanation for why the marketing data obtained from the tag appears blank in Invoca reporting.Applies ToMarketing Data management via tagProcedureRequest for a Call Record ID when Invoca is not a...
ObjectiveThis article is a walkthrough to understand why Invoca data is not mapping to a field on Lead/Account/Contact/Opportunity/Case.Applies ToSalesforce Sales CloudProcedureRequest a custom Invoca Call Log ID in Salesforce where the Invoca mappin...
Objective Applies ToFor customers with a security policy that restricts the use of 3rd party scripts or vendor scripts to load additional configuration from external sources (such as the library and tag revision), or for customers who prioritize mini...
ObjectiveReturn Invoca default data along with marketing field data values in a Transactions API request. This will allow you to pull all of the fields and their values without listing them out individually in the API call.Applies ToTransactions APIP...
ObjectiveTo prevent the DialogTech script from interfering with the Invoca Tag when DialogTech is still deployed on a webpage during migration.Applies ToCustomers migrating to Invoca from DialogTech.Procedure Open the webpage that you are testing Inv...
ObjectiveDetermine the correct value for the SHA-1/SHA-256 Fingerprint to configure in your Invoca SSO settings.Applies ToCustomers setting up a new SSO integrationCustomers already integrated with SSO whose identity provider has an expiring X509 cer...
ObjectivePass attribution data to Traffic Acquisition report in GA4Applies To-Google Analytics 4ProcedureTo capture the session ID based on the provided instructions and continue with adding the Marketing Data field to the custom parameters in the GA...
ObjectiveObtain static data attribution from a virtual marketing effort (Text, Email). Applies ToProfileCampaignStatic Promo NumberApplied Marketing DataProcedureTo acquire static data attribution for virtual marketing efforts an Invoca Direct Promo ...
ObjectiveYou'd like Adobe to receive call records from Invoca, but you do not want page view numbers to be inflated in your Adobe Analytics reporting.Applies ToCustomers setting up an Adobe Analytics Integration who are concerned about inflated page ...
Applies ToSalesforce Sales Cloud managed packageProcedure Navigate to your Invoca networkClick on the Integrations tile on the left-side panel in your Invoca networkSelect 'Manage Integrations'Click on the app called 'Custom Webhooks'Search and clic...
ObjectiveLearning how to compare data from Google Ads to Invoca reports. Applies To-Google Ads-Invoca ReportingProcedureStep 1: Create your reporting filtersMake sure you are in the grid mode by selecting the grid (waffle) icon under the word "Calls"...
ObjectiveThis is an overview of how to send revenue from the Opportunity object in Salesforce Sales Cloud to Invoca.Applies ToSalesforce Sales CloudProcedureNavigate to your Salesforce instance.Makes sure you're logged in as the Authenticating User t...
Applies ToCustomers can utilize the network API to access a comprehensive list of all promo numbers of the network. This will provide a list of numbers along with their corresponding information, including the applied marketing data.ProcedureTo retri...
Applies ToThis can be beneficial to have a holistic view of all of the static promo numbers the network is utilizing. Customers can access detailed information about: Each phone number including its statusThe associated campaignsThe number of calls ...
ObjectiveAdd or Remove data from an existing Adobe Data deliveryApplies ToAdobe ClassificationsAdobe Data SourcesAdobe Data DeliveriesProcedureAlign with the customer and Production Support team on the day the updates will be made, PS requires 3-5 da...
ObjectiveWhen an update is made to an IdP certificate, the update needs to be applied to the Invoca network as well for consistency purposes.Applies ToSAMLSSOProcedureContact your Customer Success Manager to request the IdP certificate update and pro...
