Invoca

SymptomsCustomer has some signals set up to send over to Google Ads. We can see that we are creating a user list in Kibana but not data deliveries for conversions are actually being created.This is due to the customer utilizing bundles in their campa...

ObjectiveTo export a PDF of a dashboard with the configured settingsApplies ToDashboard Reports ProcedureGo to your Dashboard report.Adjust any settings like the date, marketing data, signals, or any other filtersOnce adjusted, click on the "grey" sa...

Question VariationsWhy are calls not adhering to the Campaign IVR treatment?What could be causing calls to bypass the Campaign IVR treatment?Applies ToCampaignsIVR Call TreatmentAnswerIf the network isn't routing via a lookup table or static marketin...

SymptomsA Smart Alert has been configured, but when calls meet the required conditions, no alert is sent.ResolutionAre there any Smart Alert conditions that are fulfilled after the call?Smart Alerts only work with conditions that are present at the s...

Applies ToWebhooksIntegrations AnswerThe webhook will have the customized behavior of the integration based on the OAuth credentials used. Additional InformationFor example, if you utilize a GCM OAuth credential, it will automatically filter out call...