Invoca

Question VariationsWho does the Nightly Sync work for?  Why won't my Google Ads account Sync? Applies ToGoogle Ads Nightly SyncAnswerIf a customer ONLY has one account per integration (No MCC + Sub Accounts) AND they have the Nightly Sync toggle enab...

Question VariationsWe're tracking phone call data from Invoca in Google Analytics 4 (GA4). In Invoca, we see information for things like Campaign Source, Ad Group, or Referring Phone Number. We've set up a matching [Specific Dimension Name] in GA4, b...

Question VariationsWhy am I getting an error when trying to save in the Evaluation form? Error states "Criteria name has already been taken." Applies ToEvaluation Form nameSignalsCriteria form nameAnswerInvoca has logic to ensure that Evaluation Form...

Question VariationsWhy am I unable to move a Manager role to Super User role?Why can't I change roles in User management?Applies ToUser managementSettings > Users AnswerCheck if the account is using SSO. If so, a feature flag would need to be enabled...

Applies ToInvoca Tag, iFrameAnswerUnfortunately, there are certain limitations when swapping numbers within iFrames. Additional InformationWhat is an iFrame?An iFrame (Inline Frame) is an HTML element that allows you to embed another webpage within t...