Question Variations1.) Can data delivery files be resent? Applies ToData Deliveries AnswerUnless Invoca caused an issue that caused the data delivery not to be sent to the estimated location, we are unable to resend/backfill any previous data deliver...
SymptomsCalls are misrouted even after making updates to the Invoca tagApplies ToInvoca Call RoutingResolutionThe issue should resolve itself after the attribution window expires for previous users who visited the website.If you notice the number of ...
Question VariationsDoes Facebook's app mask Caller IDs when making calls to Invoca numbers?Applies ToInvoca Call ReportAnswerWe have confirmed through Facebook that caller IDs can be masked if the call was made through the app. Facebook confirms that...
Question VariationsWhat is the rate limit of the Calls in Progress API?What is the rate limit of the PreSense API?Applies ToCustomers wishing to use the Invoca Calls in Progress API to retrieve real-time call data.AnswerThe Calls in Progress API does...
SymptomsThe Adobe Analytics Pre-Transfer Webhook is not firing on calls that it is expected to fire on.Calls that the webhook is not firing on are from Syndicated Campaigns that forward calls to another Invoca Network.Applies ToCustomers who have one...
