Invoca

Question VariationsHow does turning off auto-create ringpools affect the Invoca tag?Applies ToInvoca TagRingpools AnswerIf auto-create is turned off, ringpools will not be created for unique destinations, and the Invoca tag will use the oldest/first ...

SymptomsA phone number in the aria-label remains the same instead of replacing with the Invoca number.<a href="tel:+1888.123.4567" aria-label="1.888.111.2222">1.888.123.4567</a> Applies ToNumber swap, Invoca TagResolutionIt will require the custom co...

Applies ToIVR Call Routing Answer Invoca will not route customer calls back to another Invoca number. The IVR will skip to the next node of the IVR. Additional InformationUnless it’s a syndicated number or the network has a specific brand-to-brand sy...

Question VariationsHow is the landing page or calling page captured in reports affected by the attribution window?What impact does the attribution window have on which landing page or calling page is included in reports?Applies ToCall ReportsAnswerWi...

Question Variations1.) Can data delivery files be resent? Applies ToData Deliveries AnswerUnless Invoca caused an issue that caused the data delivery not to be sent to the estimated location, we are unable to resend/backfill any previous data deliver...