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InvocaKnowledge
Community Manager
Community Manager

Applies To

  • IVR Call Routing

Answer

 Invoca will not route customer calls back to another Invoca number. The IVR will skip to the next node of the IVR. 

Additional Information

Unless it’s a syndicated number or the network has a specific brand-to-brand syndication system set up, that's the only way Inovca can route calls to another Invoca phone number.

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