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Knowledge Base Articles

stevestormoen by Employee

How to add Invoca to your Google My Business listing

Google My Business is a listing service run by Google, which lets you control how your business appears in Google searches and Google Maps, including reviews and contact information. You can also add your Invoca promo numbers to your listing to conne...

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stevestormoen by Employee

How to import Marketing Data values using file upload

Do you use Invoca Marketing Data fields, but sometimes capture that data through a proprietary or third-party system that isn’t integrated with Invoca? If so, you can still send that data to your Invoca account using Marketing Data File Upload.  Gath...

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stevestormoen by Employee

How to edit a custom Marketing Data field

If you create a custom Marketing Data field in your Invoca account, you're able to define the information that's most important to your business and capture it. But if your business needs change or you integrate your Invoca account with other third p...

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stevestormoen by Employee

How does Invoca manage the size of my RingPools™?

Promo numbers — or phone numbers tied to your Invoca account — can be a limited and precious resource for your business. That’s why most Invoca accounts automatically manage the quantity of promo numbers in your RingPools™ using a feature called auto...

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stevestormoen by Employee

How to create a custom Marketing Data field

Among your Marketing Data, certain Invoca accounts can create custom fields that you define yourself, according to your own business needs. With these custom fields, you can choose which types of customer and attribution data are most important to yo...

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stevestormoen by Employee

How to delete promo numbers

Are there numbers you want to remove from your account? Are there numbers you are having trouble removing due to syndication, porting, etc? This guide will provide the tools needed to suit all your number-deleting needs, keeping in mind the following...

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stevestormoen by Employee

International Promo Number Support

Does your marketing team manage international campaigns? You can set up Invoca to add local promo numbers from lots of different countries. Here are a few ways you can use those international promo numbers:  Attribute inbound phone calls to your inte...

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stevestormoen by Employee

Create a Local Number RingPool

A RingPool is a group of phone numbers in your Invoca account that can be served to your customers uniquely, allowing you to capture individualized marketing data from their calls. This article will teach you how to create a new RingPool using local ...

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stevestormoen by Employee

Create a Toll-free RingPool

A RingPool is a group of phone numbers in your Invoca account that can be served to your customers uniquely, allowing you to capture individualized marketing data from their calls. This article will teach you how to create a new RingPool using toll-f...

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stevestormoen by Employee

Testing and troubleshooting your Invoca Tag

Your Invoca Tag comes loaded with a built-in testing and troubleshooting feature, just in case you need it. Whether you're experiencing errors or just want to make sure everything's working correctly, this article will help you troubleshoot your Tag'...

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