Contents of this Article IntroductionKey Features of Auto-scalingConfiguring Auto-scalingAdditional Information Introduction RingPool’s auto-scaling is a powerful tool designed to effortlessly manage the number of phone numbers within your RingPools,...
This article describes a set of features in betaIf you'd like to add External Call Ingestion in your Invoca account package, get in touch with your Invoca Customer Success Manager or Account Manager to learn more. Invoca features best-in-class conve...
Google Business Profile, formerly known as Google My Business, is a listing service run by Google, which lets you control how your business appears in Google searches and Google Maps, including reviews and contact information. You can also add your I...
Is your seasonal promotion coming to an end, but you’re wary of losing any remnant traffic coming into your numbers? Or, are you looking to retain your static promo numbers to save on number costs when you’re finished with a campaign? Have no fear — ...
Before a promo number is available for use in a campaign, it goes through an extensive cleansing and incubation process. For RingPools™, Invoca also provides a RingPool Incubation service to remove problematic phone numbers from your RingPool free of...
Do you use Invoca Marketing Data fields, but sometimes capture that data through a proprietary or third-party system that isn’t integrated with Invoca? If so, you can still send that data to your Invoca account using Marketing Data File Upload. Gath...
If you create a custom Marketing Data field in your Invoca account, you're able to define the information that's most important to your business and capture it. But if your business needs change or you integrate your Invoca account with other third p...
While you might use Invoca most frequently for phone calls driven through landing pages where you have full reign to deploy your Invoca Tag, not every phone call comes from those channels. This guide will show you how to apply Marketing Data the rest...
Promo numbers — or phone numbers tied to your Invoca account — can be a limited and precious resource for your business. That’s why most Invoca accounts automatically manage the quantity of promo numbers in your RingPools™ using a feature called auto...
Promo numbers are the Invoca phone numbers displayed to visitors on your ads and landing pages that route to your Destination Number. Your Invoca account contains a pool of promo numbers sized to meet your needs, with unique numbers displayed to each...
Promo numbers are the Invoca phone numbers displayed to visitors on your ads and landing pages that route to your call center. By default, each campaign connected to your Invoca account is allotted a maximum of five promo numbers. To increase or decr...
Among your Marketing Data, certain Invoca accounts can create custom fields that you define yourself, according to your own business needs. With these custom fields, you can choose which types of customer and attribution data are most important to yo...
Marketing Data is a powerful tool in your Invoca account that allows you to capture information about your callers. However, you may not want all of that information treated the same way, especially if one Marketing Data field has the opportunity to ...
Are there numbers you want to remove from your account? Are there numbers you are having trouble removing due to syndication, porting, etc? This guide will provide the tools needed to suit all your number-deleting needs, keeping in mind the following...
Sometimes you just need to say "It's not me, it's you." If it's time to cut a phone number off from being able to call in to your organization, Invoca can let you block that number. Here's how: Log in to your Invoca account, then click Settings in t...
Your Invoca Tag is a little snippet of code that connects Invoca to your landing pages. However, you don't need to be a developer to use your Invoca Tag! This guide will show you how to use the Invoca Tag Wizard to create a code snippet you can copy ...
Does your marketing team manage international campaigns? You can set up Invoca to add local promo numbers from many countries. Here are a few ways you can use those international promo numbers: Attribute inbound phone calls to your international mar...
A RingPool is a group of phone numbers in your Invoca account that can be served to your customers uniquely, allowing you to capture individualized marketing data from their calls. This article will teach you how to create a new RingPool using local ...
A RingPool is a group of phone numbers in your Invoca account that can be served to your customers uniquely, allowing you to capture individualized marketing data from their calls. This article will teach you how to create a new RingPool using toll-f...
Your Invoca Tag comes loaded with a built-in testing and troubleshooting feature, just in case you need it. Whether you're experiencing errors or just want to make sure everything's working correctly, this article will help you troubleshoot your Tag'...
