Invoca Discussions
Discussions with your peers
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
3946members
1275posts

Forum Posts

Nina_Andres by Community Manager

Invoca Hero of the Month: June

Meet @SaraBeresford, Director of Global Media at Four Seasons Hotels and Resorts!  Sara joined Invoca's Hero program after her well-deserved "Rookie of the Year" Impact Award win in 2023. Since then, Sara has been busy keeping her spot secured as a l...

  • 143 Views
  • 1 replies
  • 1 kudos
ecohe by Contributor Level 1

User Access Level vs AI Summaries

Hello,Some people in our organization have access to the AI summaries, and some do not. We think it may have to do with whether the user is set to observer vs manager. Are there any insights on what's going on here? Thank you

  • 274 Views
  • 1 replies
  • 0 kudos
ecohe by Contributor Level 1

Resolved! Can You Export AI Summaries?

The new AI summary feature is very helpful. What would make it more helpful is if it could be exported along with the rest of the call data for review in a spreadsheet. Is there a way to do this now/or make a feature request for such a thing?

Solved
  • 475 Views
  • 2 replies
  • 0 kudos
Nina_Andres by Community Manager

Conversation Intelligence Hero Spotlight: April

Meet @James_McGinn, Head of Paid Media at Rentokil Terminix!  In early 2023, James became a part of Invoca's esteemed customer thought leadership initiative, the Conversation Intelligence Heroes program. Since then, he has enthusiastically showcased ...

Nina_Andres_0-1713969118738.png
  • 612 Views
  • 1 replies
  • 1 kudos
Nina_Andres by Community Manager

Calling ALL Healthcare Customers- Feedback needed!

As we gear up for our exclusive, invite-only Customer Healthcare User Groups in 2024, we want to ensure the discussions are tailored to your needs.Please take a moment to fill out this short survey and share your thoughts on the topics that matter mo...

Nina_Andres_0-1711569336270.jpeg
  • 476 Views
  • 0 replies
  • 1 kudos
Nina_Andres by Community Manager

Conversation Intelligence Hero Spotlight: March

Meet Melissa Reilly, AVP of Digital Marketing Technologies at US Bank | Elavon! Melissa joined Invoca's customer thought leadership program, Conversation Intelligence Heroes, back in 2021 and has enjoyed sharing her innovative Invoca strategies in s...

Screenshot 2024-03-21 at 3.41.57 PM.png
  • 446 Views
  • 0 replies
  • 0 kudos