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How many signals fired?

maria_ogneva
Community Manager
Community Manager

How can I see how many signals fired in the last week?  Or which signals fired?

1 ACCEPTED SOLUTION

Angelique
Employee
Employee

There are a couple of ways to easily view the results of your Signals. 
1. Use the Custom Summary Report to see a summary of all of your signals in one report. 2. Use a Dashboard Tile to get a snapshot of your main signals. 
To run a Custom Summary Report:
-  Click on Reports in the right-hand navigation and select "Custom Summary" 
-  Click the blue box next to "Categories" and select a data point 
-  Change the date range to "Last 7 Days+today" 
-  TIP: Click on the blue "Edit Columns" link under the chart on the right-hand side and select all your signals or just some of your signals.  
The report will display all signals that fired for that date range and the % of times they fired on ALL calls. Read more about our reporting suite here
To create a Dashboard Tile 
- Click the Actions drop-down menu on the right-hand side of the home screen
- Select Add tile, then select Builder and click Save 
- Name your tile "Signals" (or whatever you want)
-  Select the date range of "Last 7 Days+today"
- If you just want to see the number of times a signal fired, Click "Metric" under the "Stats" section on the right
- Scroll down to configure your tile and pick the desired Signals and click Save
To learn more about how to customize your Dashboard Tiles, click here

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1 REPLY 1

Angelique
Employee
Employee

There are a couple of ways to easily view the results of your Signals. 
1. Use the Custom Summary Report to see a summary of all of your signals in one report. 2. Use a Dashboard Tile to get a snapshot of your main signals. 
To run a Custom Summary Report:
-  Click on Reports in the right-hand navigation and select "Custom Summary" 
-  Click the blue box next to "Categories" and select a data point 
-  Change the date range to "Last 7 Days+today" 
-  TIP: Click on the blue "Edit Columns" link under the chart on the right-hand side and select all your signals or just some of your signals.  
The report will display all signals that fired for that date range and the % of times they fired on ALL calls. Read more about our reporting suite here
To create a Dashboard Tile 
- Click the Actions drop-down menu on the right-hand side of the home screen
- Select Add tile, then select Builder and click Save 
- Name your tile "Signals" (or whatever you want)
-  Select the date range of "Last 7 Days+today"
- If you just want to see the number of times a signal fired, Click "Metric" under the "Stats" section on the right
- Scroll down to configure your tile and pick the desired Signals and click Save
To learn more about how to customize your Dashboard Tiles, click here