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Appointment set signals

maria_ogneva
Community Manager
Community Manager

How can I see what time my appointment set signal fires the most?

1 REPLY 1

Angelique
Employee
Employee

Use the Calls by Hour Report!  One of my favorites.  
- Click on Reports on the left-hand side navigation
- Scroll down until you find the "Calls by Hour" report, select it
- Click on the blue box with the + and select a marketing data point to sort the calls by
- Select a date range or a signal day
TIP: If you want to see the time of day that your "Appointment Set" fires, select the blue box with the + that is next to the 9-5 time box, this will launch a filter pop-up.  Scroll down and select "Signals". Another pop-up will enable you to select your desired signal on the left and "yes" on the right.  Click "apply".  
The results will display calls that met that signal over a 24-hour period.