maria_ogneva
Community Manager
Community Manager
since ‎04-21-2022
‎02-23-2024

User Statistics

  • 213 Posts
  • 2 Solutions
  • 116 Kudos given
  • 65 Kudos received
3549members
1159posts

User Activity

We recently held a user group for Invoca customers that manage multiple locations and franchises. The user group featured experienced speakers and subject matter experts Angelique Davis and Sydney Kim from Invoca, and John McGill from Home Franchise ...
Meet us at Adobe Summit!     Adobe Summit is a unique opportunity to learn, get inspired, connect with peers and experts from around the world, and explore the future of experience-led growth.   Event Website
Join us on Thursday, February 22nd from 9:00 - 10:00 AM PT to learn and discuss how organizations in the Home Services space are using Invoca to improve customer experience and increase revenue.   This casual, one-hour conversation will feature Innov...
It’s really fun when we think about cool things we have done together. Check out this fun infographic with some of the highlights from 2023. Thank you to all of you who contributed answers, asked questions, participated in user groups and read lots o...
We hosted a user group last week for everyone using or interested in using Invoca in their contact centers. The amazing @cass713 and @tynerwilliams talked at length about best practices in creating scorecards and scripts, coaching agents and using AI...