Invoca

maria_ogneva · 03-18-2024

Welcome to our first “Grow With Invoca” customer newsletter! Each month, Invoca will share educational resources centered on a specific theme to help our customer drive more value with Invoca and grow in their careers. This month’s theme is about dr...

maria_ogneva · 03-15-2024

Spam calls can happen to all of us. With Invoca’s proprietary technology, Invoca is able to identify and help minimize fraud. Invoca’s CCT (Call Confidence Technology) provides this protection internally within our platform, while also providing a...

maria_ogneva · 03-12-2024

This casual, one-hour conversation will feature extremely knowledgeable and innovative Invoca user, Taylor Wick, Director of Marketing at Rick’s Custom Fencing and Decking. Taylor’s award-winning strategies have led her team to a 73% increase in reve...

maria_ogneva · 02-07-2024

Meet us at Adobe Summit! Adobe Summit is a unique opportunity to learn, get inspired, connect with peers and experts from around the world, and explore the future of experience-led growth. Event Website

User Group: Invoca for Home Services · 02-07-2024

Join us on Thursday, February 22nd from 9:00 - 10:00 AM PT to learn and discuss how organizations in the Home Services space are using Invoca to improve customer experience and increase revenue. This casual, one-hour conversation will feature Innov...

maria_ogneva · 04-02-2024

Thanks for your question @smartsitesdev28 ! Have you been able to review this article How to create a custom Marketing Data field? If this didn't work for you, would you mind filing a case with our support team in the case portal? How to submit a cus...

maria_ogneva · 03-18-2024

@cgerckert thanks for the question! We don’t currently have an option to do Year of Year visuals in the Dashboards, we’ll put in a request for an enhancement. One option you do have for some YoY visuals is using the Custom Summary Report for a few Yo...

maria_ogneva · 02-23-2024

Hi @Jfrazier that's a great question! I asked around and this is what I found out: Microsoft's landing page URLs do not contain utm_term parameter. To add it, please reference this documentation from Microsoft ads

maria_ogneva · 02-14-2024

Hi @lucas , thanks for the question! We don’t integrate with Domo directly. Some customers get data into Domo from other systems that we send data to, such as: Google Ads, Google Analytics, BigQuery, Amazon S3 bucket, SFTP folder, etc. The last two a...

maria_ogneva · 02-01-2024

Hi @quincyadam thanks for a great question. I consulted with our integrations team, and here's what they said: In this case, it’s mostly about timing. If you don't manually tag your search landing page URLs and you only have the gclid...

Invoca

User Statistics

User Activity

Grow with Invoca: Success With Google Ads Means Focus on Value Over Volume

Call Confidence Technology

Invoca User Group: Contact Centers & Sales

Adobe Summit

User Group: Invoca for Home Services

Re: Not able to create new fields under Marketing Data

Re: Year Over Year YOY Reporting

Re: How To Capture Microsoft Ads Keywords In Invoca

Re: Domo Reporting

Re: Posting Adwords Attribution Via Webhook