cassandra713
Contributor Level 2
since ‎08-29-2022
‎06-26-2024

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  • 4 Posts
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Hello! Is there anything in your roadmap about enhancing the accuracy of the voice to text transcript feature? Do you perform recurring training for the speech recognition or is it speaker independent?  More often than not, our transcripts lacks accu...
Hello! While listening to calls, which can be quite lengthy, it would be helpful to have a quick forward for 30 seconds or a quick backwards of 15 seconds button to skip through calls. I know it's possible to just click your mouse on the call where y...
It would be super helpful if there was an option to export transcripts into Excel/csv for reporting purposes. It's awesome to be able to run a report using the global transcript feature, however if you extract the report you only get the data behind ...