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"Discovered" destinations audit

amandasloan
Contributor Level 2

We recently implemented a weekly audit to review "discovered" destinations to determine whether they need to be promoted or ignored.  Previously we promoted known numbers that we added to sites, but found that the list was growing and it was difficult to find missed opportunities. 

How do you manage "discovered" destinations and ringpools for your organization?

1 ACCEPTED SOLUTION

jared_kronitz
Employee
Employee

Thank you so much for providing your insight on this! Reviewing the detected destinations at regular intervals is a great way to help manage your phone numbers. The ignored numbers tab is also a convenient feature in case your priorities have changed on a number that you previously decided not to activate.

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3 REPLIES 3

maria_ogneva
Community Manager
Community Manager

Thank you so much for sharing your great best practice tip with the community @amandasloan !

jared_kronitz
Employee
Employee

Thank you so much for providing your insight on this! Reviewing the detected destinations at regular intervals is a great way to help manage your phone numbers. The ignored numbers tab is also a convenient feature in case your priorities have changed on a number that you previously decided not to activate.

TaniaRod
Employee
Employee

Very helpful recommendation, I was just scrolling through articles and found this post. Thanks Amanda