Invoca

Hi There! When you say Invoca picks this selection up are you referring to picking it up through voice recognition? The other way is to just ask a question and allow the caller to input a keypress 1 for new clients, 2 for existing. If there is any da...

Hi @john_mcgill We were able to test this and the end result is if the call conditions for recording are not met then the message will not play. We were able to accomplish that by creating a marketing data field for call recording enable and then che...

I love the call out about keeping dashboards clean and concise, I can agree that most customers I work with find it valuable to add the Stat or Metric tiles at the top and then build out a more granular view. Using the Dashboard to give other team me...