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Nina_Andres by • Community Manager

1000bulbs.com + Invoca Case Study

How America's Largest Lighting Retailer Transformed Their Contact Center Operations 1000Bulbs.com, America's largest lighting retailer with over 27 years in the industry, partnered with Invoca to revolutionize their contact center quality assurance ...

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Nina_Andres by • Community Manager

Conversation Intelligence Hero Spotlight: March

Meet Melissa Reilly, AVP of Digital Marketing Technologies at US Bank | Elavon! Melissa joined Invoca's customer thought leadership program, Conversation Intelligence Heroes, back in 2021 and has enjoyed sharing her innovative Invoca strategies in s...

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