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2454members
717posts

Forum Posts

ngocquyenvu by Contributor Level 1

Resolved! Compatibility with GA4

Hi I wanted to ask if Invoca was compatible with GA4. I wasn't able to find any documents online for configuration/set up with GA4. Please let me know how to set it up with GA4. Thanks

Solved
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maria_ogneva by Community Manager

1000+ Members Strong

Today we celebrate the Invoca Community reaching 1,000 (and some) members. This is a huge milestone for our pretty new community, and we are so grateful that you choose to come here and find value in our resources. Thank you, Invoca Community!

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Nina_Andres by Community Manager

Celebrating Halloween with our fa-BOO-lous customers!

It’s OFFICIALLY Halloween season and Invoca is SCARY EXCITED about celebrating with our fa-BOO-lous customers! Spirit of Children is a non-profit that brings fun and funding to local children’s hospitals through monetary donations and hosting Hallowe...

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cassandra713 by Contributor Level 1

Ability to export transcripts

It would be super helpful if there was an option to export transcripts into Excel/csv for reporting purposes. It's awesome to be able to run a report using the global transcript feature, however if you extract the report you only get the data behind ...

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Bojibum by Contributor Level 2

Reporting Syndicated calls

Reaching out to other marketers that use Syndication in calls. Is reporting any different for these calls vs a publisher type call?

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Mperalta by Contributor Level 1

Resolved! Reporting

Hello, Is there a way to pull a report that shows the answer rate?   Thank you,Michelle 

Solved
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amyraidel by Contributor Level 1

ActiveCampaign + Invoca = ??

Hi Invoca Community! Currently, we're using pushing out ActiveCampaign as our CRM so we can utilized marketing automations! I was wondering if anyone else is utilizing AC and if they tied Invoca in anyway back with it? Does anyone happen to have any ...

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BrianC_Invoca by Employee

Finding a Routine for Reviewing Calls

There is gold (GOLD!) to be had within the recordings and transcripts of your calls. Mining for this gold just takes a bit of curiosity and commitment. The latter relies on getting your routine down and sticking to it.  Slicing and Dicing Within Invo...

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lprust by Contributor Level 1

Custom Reporting Issue

Built a custom summary and some calls keep defaulting to a dash instead of the promo number description. Additionally some of the numbers are splitting off and creating new promo numbers on their own. For example "Station #1" now shows as "Station #1...

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Nina_Andres by Community Manager

National Dog Day - Vanity Fur

CALLING ALL DOG PARENTS! August 26th is National Dog Day and Invoca is excited to release our 2nd annual VANITY FUR digital magazine! In exchange for a photo of your precious pooch and a short bio (some of their favorite activities/foods/ways to be ...

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sydney_kim by Employee

Error: You've reached your promo number limit

Have you ever attempted to add a new number to your network and encountered this error message: “You've reached your promo number limit. To add a number you must increase your promo number limit.” This can occur because of three reasons: 1. You are a...

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Bojibum by Contributor Level 2

AI txt when you have a foreign language

We have built out a process and number for calls that require an interpreter. What will display in AI - is there any type of translation service from voice to txt to see what the conversation was?

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