05-08-2025 01:23 PM - edited 05-08-2025 01:24 PM
The Tasks are being assigned to the user who authenticated the integration and it's causing confusion. So we'd like to reauthenticate it as a integration user to avoid any confusion.
Please help us with the steps to reauthenticate the integration.
05-14-2025 07:21 AM
Hi @MaheshHonor
It looks like the team just need to de-authenticate the Integration within Invoca, within the tile, and then re-authenticate with the appropriate user. I am the CSM that is currently working with your team on the Salesforce Integration so I would suggest you loop in Matt Moore to any of your questions as we are actively working with him on your current Salesforce Integration.
Best
Tania
05-14-2025 07:58 AM
Hi Tania,
I don't see an option to de-authenticate the integration on the Salesforce tile. All I see is "de-activate this integration". Please confirm if you mean "de-activate this integration"? Please see attached screenshot for reference. Also, please help me loop in Matt Moore and Buck Antestenis to this conversation.
Thanks,
Mahesh