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Nina_Andres by Community Manager

SHARE YOUR FAVORITE VACATION PICTURE!

September has arrived! Kiddos are back in school, stores are already stocked with Halloween treats, and if you’re lucky, you can sleep with a fan in your window again!  To close out the summer, we want to see your favorite vacation photos! One winner...

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Nina_Andres by Community Manager

SHARE YOUR HIGH-INTENT CALLER TIPS!

How do you know if your high-intent calls are being answered? What strategies have you employed to make sure those calls don’t go unanswered or get held up in your IVR?  Share your high-intent caller tips in the thread below. The first 10 people who ...

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hadams by Employee

October Event PACE ACX in Charlotte NC

PACE ACX Discount Early Bird pricing has expired but you can still get the discount.1) Book your hotel room for ACX at the Westin https://PACEACX.com2) Email your hotel confirmation to Admin@PaceAssociation.Org3) We will send you an exclusive discoun...

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maria_ogneva by Community Manager

Summer Release is Out Now!

Our quarterly release is here: Summer Release! In this release, we have some helpful new features that allow for more streamlined ways to share and receive Invoca data via your dashboards, as well as two new Beta integrations. Keep reading for all t...

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Nina_Andres by Community Manager

The History of National Grilling Month

Don't forget to submit your recipe and/or photo for a chance to win a $200 gift card to either BBQGuys or Omaha Steaks! (Whichever you'd prefer). We will also automatically donate $25 in your name to Operation BBQ Relief, an organization that deliver...

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maria_ogneva by Community Manager

Introducing: Invoca PreSense!

We just launched a very cool new product called PreSense, which gives contact centers real-time digital data to transform the caller experience. It displays the caller's digital journey information to contact center agents in their screen pop before...

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maria_ogneva by Community Manager

How Invoca Customers Are Using Signals

Based on requests expressed by several customers, we wanted to get some folks together to discuss how they are using Signals and to promote best practices sharing. This is how the Signal Working Group was born! After the first meeting was such a smas...

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maria_ogneva by Community Manager

Invoca Impact Awards nominations are now live!

We are thrilled to announce that our beloved Summit Awards have become Invoca Impact Awards! Under this new name, we are continuing to recognize and celebrate companies that have implemented Invoca's call tracking and analytics technology to improve...

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Nina_Andres by Community Manager

Share your Google Analytics 4.0 tips!

With UA retiring, do you have any tips for folks that have not made the move to Google Analytics 4.0? Are you still planning to deploy GA 4? Share your tips in the thread below and we will donate $25 in your name to the non-profit of your choice! *Mu...

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