Today we celebrate the Invoca Community reaching 1,000 (and some) members. This is a huge milestone for our pretty new community, and we are so grateful that you choose to come here and find value in our resources. Thank you, Invoca Community!
Let the countdown begin! Halloween is two weeks away and Invoca is SPOOKY EXCITED about celebrating with our BEWITCHING customers! Spirit of Children is a non-profit that brings fun and funding to local children’s hospitals through donations and by p...
It’s OFFICIALLY Halloween season and Invoca is SCARY EXCITED about celebrating with our fa-BOO-lous customers! Spirit of Children is a non-profit that brings fun and funding to local children’s hospitals through monetary donations and hosting Hallowe...
I'm trying to figure out how I can specifically see how many calls came in from a specific webpage URL. Does any one know how I can do this?? Thank you!
It would be super helpful if there was an option to export transcripts into Excel/csv for reporting purposes. It's awesome to be able to run a report using the global transcript feature, however if you extract the report you only get the data behind ...
Reaching out to other marketers that use Syndication in calls. Is reporting any different for these calls vs a publisher type call?
Hi Invoca Community! Currently, we're using pushing out ActiveCampaign as our CRM so we can utilized marketing automations! I was wondering if anyone else is utilizing AC and if they tied Invoca in anyway back with it? Does anyone happen to have any ...
There is gold (GOLD!) to be had within the recordings and transcripts of your calls. Mining for this gold just takes a bit of curiosity and commitment. The latter relies on getting your routine down and sticking to it. Slicing and Dicing Within Invo...
Built a custom summary and some calls keep defaulting to a dash instead of the promo number description. Additionally some of the numbers are splitting off and creating new promo numbers on their own. For example "Station #1" now shows as "Station #1...
CALLING ALL DOG PARENTS! August 26th is National Dog Day and Invoca is excited to release our 2nd annual VANITY FUR digital magazine! In exchange for a photo of your precious pooch and a short bio (some of their favorite activities/foods/ways to be ...
Have you ever attempted to add a new number to your network and encountered this error message: “You've reached your promo number limit. To add a number you must increase your promo number limit.” This can occur because of three reasons: 1. You are a...
Checking on Case and what the hold-up is for 5 true 800 numbers??? I really need these today I posted the case 5 days ago!
We have built out a process and number for calls that require an interpreter. What will display in AI - is there any type of translation service from voice to txt to see what the conversation was?
They drive me crazy as a Marketer, as the longer the call the higher probability there is a sale involved. What do I look at if there are short calls? I first look at what % of my calls are under 1:00 minute long. I use 1:00 as a measure for what can...
