SymptomsError is received when trying to deactivate a Google Ads integration. Example Error: {"ad_account_id":"12345678901", "integrated":true, "errors":{}}Applies ToGoogle Ads IntegrationNetwork-level IntegrationProfile-level IntegrationResolutio...
SymptomsInvoca fields not populating on lead record despite correct field mapping in Invoca Admin Applies ToSalesforce Package (all versions)Field mapping configuredPre-Transfer webhook selectedResolution Remove field mappings that are not availab...
Symptoms-Data not passing through to the integration-Error found within the response body within the delivery history { "error": { "code": 403, "message": "The caller does not have permission", "errors": [ { "message": "The calle...
SymptomsUser sees a 403 error when attempting to log into the Invoca platform via SAML/SSO.The error message included with the SAML response read, "Contact phone number can't be blank, Contact phone number Invalid" (SSO debugger needed to read error ...
SymptomsThe Invoca Salesforce Managed package shouldn't take longer than 5 minutes to install. When the installation takes longer than 5 minutes, it's likely due to an error while downloading.Applies ToSalesforce Sales Cloud managed package download ...
Symptoms-Offline Conversions aren't being uploaded into Bing even though goals are set up within Bing-When configuring the goals within Invoca error appears:“the conversion goal with the same name already exists for the customer”. -last failed respon...
Symptoms- Conversion Events aren't populating in GA4 reporting-204 successes in Invoca logsApplies To-GA4Resolution1. Validate the event names match in Invoca as well as GA42. If the customer is using custom parameters, ensure that those parameters e...
