SymptomsLeads weren't being created for every callApplies ToSalesforceResolutionA recent Salesforce patch (5.5.3) changed the code and now exposes the field mapping option for leads when no objects are selected for matching but the "Enable Lead Creat...
SymptomsGoogle Call Extension is still unverified after linking Google Search ConsoleApplies To-Google Ads-Network level integration-Profile level integrationResolution Connect with your Google rep firstProve ownership of the display URL domain by ...
SymptomsCustomers can post conversion call data back using ‘Upload Signal Records’ under Signals on the platform. However, there are two ways to automate this manual process.Resolution1. SFTP for Signal File Upload or Lookup TableSFTP (Secure File Tr...
SymptomsCustomers have their preferred marketing apps and systems to communicate with Invoca call data. However, the system is not listed in the tiles on the platform’s integrations page.ResolutionInvoca offers support for a wide range of integration...
SymptomsCustomer would like to only send calls that meet a specific criteria into their Adobe instance. Applies ToPre-transfer webhooksAdobe Analytics IntegrationInvoca Data or Marketing Data available pre-transferResolutionAdd Marketing Data Adobe R...
SymptomsGoogle Adword keyword data isn't populatingApplies ToGoogle AdsNetwork level integrationResolutionConfirm the Google Ads account is configured according to the documentationConfirm marketing data field Google Customer ID is implementedEnsure ...
