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1212posts

InvocaKnowledge by • Community Manager

Keypresses aren't Recognized

SymptomsKeypresses aren't recognizedThe call doesn't route after multiple attemptsApplies ToCall routingResolution1. SIP Integration is the solution. Please loop in the Account CSM to assist with this conversation/ implementation.   2. Invoca will ne...

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InvocaKnowledge by • Community Manager

Alaska/Hawaii Calls are dropping

SymptomsAlaska/Hawaii calls drop after hearing automated messageThis happens to all Alaska/Hawaii calls, not just one specific oneCalls to the Alaska/Hawaii destination number connect with no issueApplies ToAlaska/Hawaii Call RoutingAlaska area code ...

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