Symptoms
-Offline Conversions aren't being uploaded into Bing even though goals are set up within Bing
-When configuring the goals within Invoca error appears:“the conversion goal with the same name already exists for the customer”.
-last failed response {:error=>"The Microsoft Click Id of the offline conversion is invalid."}
-Conversions haven't fired in a while
-No conversions configured in Invoca platform
Applies To
-Microsoft Advertising
-Network Level Integration
Resolution
1.) Remove old conversions within Bing
2.) Deactivate & reauthorize the integration within Invoca
3.) Confirm data is flowing into Bing after a 24/48 hours
Cause
Bing integration became invalid, which caused the data to stop flowing.
Additional Information
Invoca for Microsoft Advertising (formerly known as Bing Ads) installation and user guide
