Applies ToTransactions APIAnswerThe limits for each data point are detailed below:CategoryType: string (varchar)Limit: 255 charactersShort TextType: string (varchar)Limit: 255 charactersLong Text:Type: string (varchar)Limit: 10,000 charactersAddition...
Question VariationsCan users have access to specific data points to pull from the API vs. all data? Applies ToAPI, Transaction APIAnswerYou can control what the Transactions API returns by using specific URL parameters, such as the "include_columns" ...
Question VariationsWhat is the rate limit of the Calls in Progress API?What is the rate limit of the PreSense API?Applies ToCustomers wishing to use the Invoca Calls in Progress API to retrieve real-time call data.AnswerThe Calls in Progress API does...
Question VariationsWhich API can I pull call transcripts from?Applies ToCustomers who want to access call transcripts through an API call.Customers looking to add call transcripts to the data that they are pulling from Invoca via API.AnswerWhile call...
Question VariationsWhat data can be accessed through the Calls in Progress API without PreSense?What is the Exact Match use case of the Calls in Progress API?Applies ToCustomers needing to link the Call Record ID or Transaction ID to calls in their t...
Question Variations Can I utilize an API to switch a campaign to live? Which API can I use to update campaign settings? Applies ToNetwork APIAnswerAdvertiser Campaigns can be managed using the Network API. In addition to creating, updating, and show...
Question VariationsDo API tokens belong to the user who pulled them or the Organization?Applies ToInvoca API tokens pulled from the UIAnswerAPI tokens belong to the organization, not the user that created the token. Therefore if a user leaves the com...
Question VariationsWhat could be causing the difference between my Transaction API data and Invoca Reports?What might explain the discrepancy I'm observing between the data from my Transaction API and the information in Invoca Reports?Applies ToTrans...
Applies ToSignal APIAnswerThe level of accuracy achieved will depend on the specific data and parameters provided by the customer when using the signal API. For higher accuracy, customers have several options: Scoping down to an advertiser or campaig...
Question VariationsCan I Send an API Call Before Hang UpCan I Add Marketing Data To A Call Before It EndsApplies ToClients using Invoca APIsClients using Signal APIAnswerNo. A call record is created after the call ends. As a result, APIs can only be ...
Applies ToCustomers would like to apply marketing data attribution(Signals or Marketing Data) to multiple call reports in one request.AnswerThe Signal API facilitates the application of Signals and/or Custom Data Fields to specific calls (transactio...
Question VariationsWhat is required for API callWhat fields are required for Signal APIWhat fields are required for Transactions API Applies ToClients wishing to use APIs to edit or retrieve specific call recordsAnswerFor an API call to identify a ...
Applies ToCustomers can leverage the Transaction API to access call report data. Within the response, customers can find detailed information about each call, along with its associated data and signals. Certain data entries may display "Many Signals"...
Question VariationsWhat is the reason behind duplicate transaction IDs occurring for the same call?How do duplicate transaction IDs happen for the same call?Can you explain why there are duplicate transaction IDs for the same call?What causes duplica...
