Q&A - Invoca

by InvocaKnowledge • Community Manager

Does Facebook masks Caller IDs when calling Invoca numbers via an app?

Question VariationsDoes Facebook's app mask Caller IDs when making calls to Invoca numbers?Applies ToInvoca Call ReportAnswerWe have confirmed through Facebook that caller IDs can be masked if the call was made through the app. Facebook confirms that...

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by InvocaKnowledge • Community Manager

Custom Challenge Prompt Overview

Question VariationsWhat is a Custom Challenge Prompt?How can you test a Custom Challenge Prompt?What is required for an effective Custom Challenge Prompt?What happens when a caller doesn't pass the prompt? Applies ToCall Treatment Tree FeaturesA...

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