Invoca

  With Google Ads Automated Account Sync, your Google Ads accounts can now be automatically synced each night.  Benefits For our customers who add/remove sub-accounts frequently, this ensures your account list is kept up to date and new accounts are...

 The new ”Transcript Analysis API” allows you to easily export call summaries into other platforms on a call-by-call basis. Benefits:  Automatically importing AI call summaries into your call records eliminates the need for your agents to write summ...

Signal AI Studio: Profile Support is an enhancement that allows Signal AI customers to train AI Signals on a specific subset of calls, like unique lines of business or locations. Benefits Training on a more targeted subset of calls improves signal a...

 Five9 customers can now leverage this easy-to-setup integration to import metadata from Five9 (e.g. agent name, call disposition, hold time, etc.) to the matching record in Invoca. Benefits Augmenting Invoca call records with accurate and critical ...

 The new Foreign Language Transcription UI is a self-service interface that allows you to easily set the expected language for calls in a campaign, ensuring accurate transcription in the specified language. Benefits: Receive accurate foreign languag...