User Activity

The Lead Conversion Dashboard is an auto-generated set of 8 dashboard tiles you can use to measure and compare how efficiently your marketing channels and website pages generate lead calls and your business answers and converts them.  Here are the k...
 This new enhancement to the Google Ads integration allows you to more accurately set conversion values for smart bidding in Google by adding a new default field for each Signal in the Google Ads integration. The result is a more accurate way to opt...
We are pleased to announce our newest integration: Optimizely! This integration is available now as an add-on feature for Pro and Enterprise customers and included at no additional cost for Elite customers.
This new filtering option allows you to dynamically filter calls by score range directly within Evaluation Forms and Automated Scorecards. This eliminates the need to create and configure additional signals while offering users a more flexible way t...
You can now filter calls by Caller ID directly within the Call Review Console (previously this required using a Call report). This means you can more easily find all calls associated with a particular phone number. Key Benefits: It’s now faster and ...