Blog Articles

Enhancement to Google Ads Integration

 This new enhancement to the Google Ads integration allows you to more accurately set conversion values for smart bidding in Google by adding a new default field for each Signal in the Google Ads int...

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New Integration: Optimizely

We are pleased to announce our newest integration: Optimizely! This integration is available now as an add-on feature for Pro and Enterprise customers and included at no additional cost for Elite cus...

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Filter Calls by Score Range

This new filtering option allows you to dynamically filter calls by score range directly within Evaluation Forms and Automated Scorecards. This eliminates the need to create and configure additional ...

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Enhancement to Call Filtering

You can now filter calls by Caller ID directly within the Call Review Console (previously this required using a Call report). This means you can more easily find all calls associated with a particula...

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Bulk Toll-Free Number Ordering

Toll-free number preview and bulk selection is now supported when procuring new toll-free promo numbers. This aligns with Invoca’s existing ability to bulk order local numbers. Key Benefits: Quickly ...

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Signal AI Studio Enhancement

Signal AI Gold customers can now train Signals more quickly by using historical calls to meet the training threshold. This significantly reduces the time-to-value when creating and training custom AI...

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