Targeted Audio Playback
You can now more easily locate the exact points in conversations you'd like to listen to with targeted audio playback. You can access this in the audio timeline (found below the transcript in the cal...
Blog Articles
Enhanced Conversions for Google Ads
Invoca is excited to announce support for enhanced conversions to capture every possible phone lead and conversion from your Google Ads campaigns. With enhanced conversions, Invoca helps you get att...
Multi-Data Selection for Dashboards
You can now use the multi-data selection on dashboard tiles to chart up to 12 unique values on a line or bar chart! Benefits This ability really widens the possibilities to correlate data with eas...
Trend Analysis for Dashboard Tiles
Invoca is adding robust, new trend analysis capabilities to dashboard tiles, enabling you to better track performance over time and against your business goals. You'll be able to: Correlate data to bu...
Local Number Bulk Ordering
You can now preview and add local static numbers in bulk, directly to your campaigns. This feature is available for all customers but is particularly useful for customers with multiple locations. Thi...
Evaluation Forms
Invoca’s new customizable evaluation forms in Call Review Console let managers manually score performance and leave feedback for agents. Evaluation forms complement existing AI scorecards by enablin...
