Invoca Labs: GPT Call Analysis
Get the power of GPT inside Invoca! Access AI-driven call summaries and ask GPT for more information, suggestions, and content in our new solution that is also HIPAA-compliant. Here’s how to use the ...
Blog Articles
Coming Soon: Signal AI Studio
Signal AI Studio is a game-changing upgrade to Invoca’s original Signal AI product that uses Invoca’s new patented machine learning technology to train custom AI Signals more easily and quickly to c...
New Guide Center Now Live!
This reimagined experience gives you links to all important resources in one place. This includes streamlined access to visit the Invoca Community, create a support case, access learning resources lik...
New Contact Center Metrics
We are happy to announce that six new Contact Center metrics are now available in all platforms with the QA module enabled. These metrics will help your Sales and Support teams improve call handling ...
New Global Dashboard Filters
There’s now a more streamlined way to see exactly the data you need on the entire dashboard with Global Dashboard filters! This new feature lets you filter all tiles on the dashboard by date, marketi...
Getting Started With Smart Alerts
We are excited to announce the availability of smart alerts in your Invoca account. Are there things that happen on phone calls to your business that you wish you knew about immediately so you could t...
