Set Language for Transcripts
The new Foreign Language Transcription UI is a self-service interface that allows you to easily set the expected language for calls in a campaign, ensuring accurate transcription in the specified la...
Blog Articles
Agent Voice ID Enhancement
In the Call Review Console, Agent Voice ID customers can now manually override the automatically assigned agent using a dropdown menu populated with enrolled agent names from ValidSoft. Benefits: A...
Google Ads Integration Enhancement
Data Manager provides a centralized place for Google Ads customers to manage connections between a third party (like Invoca!) and Google Ads. Benefits: Customers will see far fewer auth issue...
New Integration: VWO
VWO is a comprehensive experimentation platform that gives its customers the ability to A/B test, personalize, and gather analytics on the entire digital journey. Invoca data is integrate...
Scorecard Enhancements
Two new scorecard announcements are now live! Enhanced Scorecard Map: This is a redesigned, more efficient scorecard table. Benefits: Enhanced visibility into the relationships between Combination Sc...
Enhancements to Signal AI Studio
Signal AI Studio Upgrades Make it Faster and Easier to Create Accurate Custom AI Signals Invoca has upgraded Signal AI Studio’s UI with new time-saving features and ease-of-use enhancements, making...
