Great news for Genesys Cloud users — Invoca PreSense is now available on the Genesys AppFoundry marketplace!
What does this mean for you?
You can now connect your digital marketing and contact center operations to:
✅ Drive more revenue by intelligently routing highest-value calls to the best-fit agent
✅ Improve CX by reducing transfers, hold times, and IVR abandonment
✅ Boost agent efficiency with real-time caller intent insights that improve call handling and conversion rates
Ready to see it in action?
- Explore the listing on AppFoundry
- Reach out to your CSM to learn how Invoca PreSense for Genesys can supercharge your operations!
- Watch the video to learn more about Invoca PreSense
