Blog Articles

New Integration: The Trade Desk

We are pleased to announce our new integration with The Trade Desk that allows our customers to seamlessly push Invoca call data to The Trade Desk's media buying platform to fuel. more informed spend...

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New Integration: Adobe Experience Platform

This new integration with the Adobe Experience Platform streamlines collecting, managing, and acting on customer data across applications. This integration offers a streamlined way to share call and ...

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New Integration: Pinterest

The Invoca for Pinterest integration offers a complete view of the inbound call activity driven by the customer’s  Pinterest marketing efforts.This is possible because of view-through attribution whi...

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Private Comments and @Mentions for Transcripts

Private comments and @mentions for transcripts are now live! This means you can privately comment and mention one or more users or even @mention yourself within transcripts. For each comment you have ...

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Bulk Signal Updates for Scorecards

 As an Invoca For Contact Center (IFCC) user, you can now easily edit multiple Signal values within scorecards at the same time. This should significantly streamline the process and increase efficien...

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New for Marketers: AI Summaries

 For Invoca customers on the Signal AI Gold plan, you can now access AI-powered summaries of phone conversations for any call in your Invoca Calls report. AI summaries are a fast and easy way to revi...

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