Invoca

wendy_halleck · 07-31-2024

We have quite a few resources on signals available in Community (where you are now) and Invoca Academy. Have you checked out our on-demand content? To access Invoca Academy, go to your Invoca platform and click on the ? icon in the top nav menu. Choo...

wendy_halleck · 07-29-2024

Thank you for reaching out. (And welcome to Invoca!) You are correct in your assumption that "Answered by Agent" or "Not Answered by Agent" are names for signals that are commonly present in most Invoca platforms as part of the Missed Opportunity sig...

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Re: Invoca Call Transfer and Signals

Re: Invoca Call Transfer and Signals