cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
3709members
1199posts
stevestormoen
Employee
Employee
In your Invoca reports, you might notice that the length of your call recording and the reported "Connect Duration" don't always line up. This is because call recordings start when a call is picked up at the destination phone number, introducing a slight delay. We round that delay to the nearest second, which sometimes causes these durations to not quite line up.
 
Need more help?

Don't see what you are looking for? You can ask the Community or contact support.