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InvocaKnowledge by Community Manager

Can SFTP files be resent?

Question Variations1.) Can data delivery files be resent? Applies ToData Deliveries AnswerUnless Invoca caused an issue that caused the data delivery not to be sent to the estimated location, we are unable to resend/backfill any previous data deliver...

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InvocaKnowledge by Community Manager

Do Real-Time Routing webhooks support XML format?

Question VariationsDo Real-Time Routing webhooks support nested XML format?What parameter names can be used in a Real-Time Routing webhook using XML format?Applies ToReal-Time Routing WebhooksAnswerWhile Real-Time Routing webhooks do support XML form...

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InvocaKnowledge by Community Manager

Do Post Call Webhooks fire on short phone calls?

Question Variations Are post-call webhooks triggered with every call? Do post-call webhooks activate for each call? Do post-call webhooks get triggered on all calls?Applies ToWebhooksDeliveriesAnswerIf all calls is the firing condition a call record ...

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InvocaKnowledge by Community Manager

Do Pre-transfer Webhooks fire on every call?

Question VariationsAre pre-transfer webhooks triggered with every call?Do pre-transfer webhooks activate for each call?Do pre-transfer webhooks get triggered on all calls?Applies ToWebhooks Deliveries AnswerFor the pretransfer webhook to fire, the co...

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InvocaKnowledge by Community Manager

Can Invoca integrate with Litify?

Applies ToWebhookMarketing DataSignalsAnswerLitify is not considered a “supported” integration. However, a webhook can be utilized to pass Invoca data to a Litify endpoint. Additional InformationLitify will need to provide the endpoint A post-call we...

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InvocaKnowledge by Community Manager

Can Invoca integrate with Stack Adapt?

Applies ToWebhookMarketing Data SignalsAnswerStack Adapt is not considered a “supported” integration. However, a webhook can be utilized to pass information from Invoca to Stack Adapt.

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InvocaKnowledge by Community Manager

Can a customer integrate with Snowflake?

Applies ToS3 Data DeliverySFTP Data DeliveryAnswerSnowflake is not considered a “supported” integration and Invoca cannot send data directly to a Snowflake environment.  However, an SFTP or S3 data delivery are supported workarounds and can be used t...

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