Invoca

Nina_Andres · 04-20-2023

"‍We’re a better marketing organization because we have a strong partnership with sales,” said Aaron Pierce, vice president of marketing at Windstream. “Our teams have realized that we make each other better — I think that’s the biggest win. And now,...

Nina_Andres · 04-20-2023

Invoca’s Conversation Intelligence Heroes program gives our customers a platform to highlight their successes with conversation intelligence technology. It also has perks like personal branding opportunities, VIP invites to regional events, access to...

Nina_Andres · 04-18-2023

WHAT SIGNALS have you set up that have helped you segment your customers along your sales and marketing funnel? Or patient journey if you are in healthcare? As we all know, Invoca Signals automatically detect call outcomes, conversion events, and ca...

Nina_Andres · 04-14-2023

"Invoca allows us to be more efficient and place our spend in the campaigns and tactics that are driving sales. Previously, we only really had insights into calls, but the conversion Signals helped to close that loop and bridge the online-to-offline ...

Nina_Andres · 04-14-2023

"Our teams are constantly looking at Invoca's data together. Not only does it help us improve our marketing performance, but it also informs our overall strategy." - Amber Welch at Ochsner Health

Nina_Andres · 05-16-2023

"About 50% of our leads come in over the phone, so our success depends on our sales team converting those leads to customers. Invoca's AI not only measures the intent and outcome of every call, it analyzes the performance of the sales agent for the K...

Nina_Andres · 05-15-2023

Thank you for reaching out @Matt_McC. Your Invoca rep will be in contact shortly.

Nina_Andres · 05-15-2023

Thank you so much for sharing, @Christina_Pfaff! We're thrilled that your usage of Invoca's transcript search feature has helped identify potential phrases for your to add to your scorecards. Keep up the innovative work!

Nina_Andres · 05-10-2023

Thank you so much for your feedback, @cassandra713! The Invoca Product Team is actively evaluating improvements to your transcriptions. Expect to hear more in early June. Your Invoca Customer Success Manager will also follow up with you directly.

Nina_Andres · 04-26-2023

Hi @Redtorrentmedia, Thank you for reaching out; a representative has emailed the email attached to your profile. Kindly,

Invoca

User Statistics

User Activity

Aaron Pierce, VP of Marketing at Windstream

Lorenzo Clark, Conversation Intelligence HERO!

Share your Invoca Signal Strategy!

Frank McGinn, Digital Marketing Specialist at Viasat

Amber Welch, VP of Digital Marketing and Platforms at Ochsner Health

Re: SPOTLIGHT: Agent Voice ID

Re: Exporting Call Transcripts from My Reports

Re: Share your Invoca Signal Strategy!

Re: Voice to text transcripts lack accuracy and need improvement

Re: Hey is management available at all?