Google has announced the deprecation of four of their attribution models> first click, linear, time decay and position-based. Here is the timeline: May 2023: For Google Analytics 4 properties, all fo...
Ever wonder why a caller hung up or what their IVR path was prior to being connected to a live person? This new feature in the Call Detail page displays the IVR path of each call, including complex r...
Three reports are now running on Invoca's new reporting engine and delivering significantly faster results: Call by Time of Day, Calls by Day of the Week, and the Custom Summary Report. Learn about a...
We have expanded from one voice option (US English with “Julie”) to several additional voice options for English, French Canadian and Spanish. Here are some additional details: Our new voices are mor...
The main dashboard navigation on the left has been updated as well as the "Actions" dropdown in the upper right of the dashboard itself. Here's what's new: You'll see a cleaner Dashboard nav dropdown...
You now have the ability to export any dashboard as a PDF file and send it to the email on file in your Invoca platform login. From there, you can forward the PDF to anyone!
