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DNI Not Always Working

by ovomero4 in Invoca Discussions
‎10-16-2024 02:22 PM
‎10-16-2024 02:22 PM
Hi Team - I am seeing issues with DNI not working the majority of the time when using the main domain and adding a gclid. I tested using Invoca.PNAPI.display(), which returns a success stat...

Realtor number getting spam calls

by epearson in Invoca Discussions
‎08-13-2024 04:50 PM
‎08-13-2024 04:50 PM
The Commodore Management by Optima Durant Group is receiving spam calls from the Realtor Source phone number. We changed the number yesterday however, the client is still experiencing spam calls.&nbs...

Can You Export AI Summaries?

by ecohe in Invoca Discussions
‎05-16-2024 10:31 AM
‎05-16-2024 10:31 AM
The new AI summary feature is very helpful. What would make it more helpful is if it could be exported along with the rest of the call data for review in a spreadsheet. Is there a way to do this now/...

What numbers are being switched

by hector1 in Invoca Discussions
‎11-29-2023 02:54 PM
‎11-29-2023 02:54 PM
Our landing pages have several phone numbers. Where in the settings or documentation does it show what phone numbers are being swapped? How much of the code around the numbers is being swapped.&n...

Information on editing profile name

by Ismery in Invoca Discussions
‎07-20-2023 12:57 PM
‎07-20-2023 12:57 PM
Hi, will changing my a profile name affect call reporting?

Compatibility with GA4

by ngocquyenvu in Invoca Discussions
‎10-26-2022 10:27 AM
‎10-26-2022 10:27 AM
Hi I wanted to ask if Invoca was compatible with GA4. I wasn't able to find any documents online for configuration/set up with GA4. Please let me know how to set it up with GA4. Thanks

Reporting

by Mperalta in Invoca Discussions
‎09-20-2022 08:24 AM
‎09-20-2022 08:24 AM
Hello, Is there a way to pull a report that shows the answer rate?   Thank you, Michelle 

"Discovered" destinations audit

by amandasloan in Invoca Discussions
‎07-05-2022 02:42 PM
6 Kudos
‎07-05-2022 02:42 PM
6 Kudos
We recently implemented a weekly audit to review "discovered" destinations to determine whether they need to be promoted or ignored.  Previously we promoted known numbers that we added to sites,...
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  • Best Practices

Anyone Miss the Heat Maps?

by Jeremy_N in Invoca Discussions
‎06-30-2022 01:23 PM
‎06-30-2022 01:23 PM
Boy do I miss the heat maps of unanswered calls. Anyone else?  Invoca, is this on the roadmap to bring over from Dialogtech? 

How many signals fired?

by Community Manager maria_ogneva in Invoca Discussions
‎04-26-2022 01:51 PM
‎04-26-2022 01:51 PM
How can I see how many signals fired in the last week?  Or which signals fired?
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