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Facebook Data Failures

by Community Manager InvocaKnowledge in Solutions
‎07-25-2023 12:29 PM
‎07-25-2023 12:29 PM
Symptoms Data not being received within Facebook Multiple failures when reviewing responses in delivery history Applies To -Facebook Resolution The user will need to reauthorize the i...
Labels:
  • Integration Troubleshooting

Facebook Click ID is not being captured

by Community Manager InvocaKnowledge in How To
‎01-30-2024 10:54 AM
‎01-30-2024 10:54 AM
Objective The following steps need to be completed in order to capture the facebook click ID. Applies To Facebook Conversion API Procedure Facebook Click ID (recommended) Create a custom M...
Labels:
  • Integration Troubleshooting

Invoca for Meta (Facebook): Integration Overview

by Employee stevestormoen in Meta Introduction
‎07-05-2018 11:44 AM
‎07-05-2018 11:44 AM
If your organization serves ads on Facebook, or across any other number of platforms under the umbrella of parent company Meta, you can easily add Invoca data to your Meta Business Tools to track p...

Can the Facebook app connect on a publisher level?

by Community Manager InvocaKnowledge in Q&A
‎06-28-2023 03:08 PM
‎06-28-2023 03:08 PM
Question Variations Is it possible for the Facebook app to establish a connection at a publisher level? Does the Facebook app have the capability to connect with publishers? Applies To -Facebook...
Labels:
  • Integration Best Practices

Does Facebook masks Caller IDs when calling Invoca...

by Community Manager InvocaKnowledge in Q&A
‎03-27-2024 08:38 AM
1 Kudo
‎03-27-2024 08:38 AM
1 Kudo
Question Variations Does Facebook's app mask Caller IDs when making calls to Invoca numbers? Applies To Invoca Call Report Answer We have confirmed through Facebook that caller IDs can be m...
Labels:
  • Other

Customers are unable to view the event data they h...

by Community Manager InvocaKnowledge in Solutions
‎05-30-2023 11:02 AM
‎05-30-2023 11:02 AM
Symptoms For Facebook(Meta) Server-side integration with webhooks, customers set up the offline events, and the pixel and generated the token. Despite receiving successful response codes for all d...

Facebook Legacy app "An unexpected error occurred....

by Community Manager InvocaKnowledge in Solutions
‎10-18-2023 09:35 AM
‎10-18-2023 09:35 AM
Symptoms Authentication errors Reauthorization error   Applies To Facebook Connect Integration Resolution We would recommend that you use the newest Facebook Conversion API....
Labels:
  • Integration Troubleshooting

ACTION REQUIRED: Update to the Latest Version Face...

by Community Manager swatkins in New Releases and Features
‎01-31-2024 03:50 PM
‎01-31-2024 03:50 PM
Facebook (Meta) Facebook (AKA Meta) is deprecating Marketing API versions prior to v17.0. As a result, Invoca's legacy Facebook Ads integration, which relies on prior API versions, will likely c...

Invoca Is Not Swapping In Private / Incognito Brow...

by Community Manager InvocaKnowledge in Q&A
‎08-02-2024 05:37 AM
‎08-02-2024 05:37 AM
...ode that blocks Google Tag Manager specifically. In addition, they will block Google Ads, Google Analytics, Microsoft Bing Ads, and Facebook Pixel. The solution is to use the Invoca tag m...

Configure the Invoca Tag to selectively swap for P...

by Community Manager InvocaKnowledge in How To
‎02-29-2024 02:00 PM
‎02-29-2024 02:00 PM
...o Invoca Tag Settings for Call Tracking Customers seek the capability to monitor calls exclusively triggered by user clicks on paid search or through 3rd party click IDs (e.g., Facebook, Microsoft/B...
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