User Activity

You now have the ability to upgrade “AI (Legacy)” Signals to “AI (Studio)” Signals under the Actions menu on the Manage Signals page. Clicking the “Upgrade Signal” button will allow users to swap English-only Legacy AI models with an equivalent Stud...
Invoca’s Standard Redaction feature now supports calls in French or Spanish, accurately removing sensitive PCI/PII data from recordings and transcripts in these foreign languages. Key Benefits Supports redaction in Spanish and FrenchStandardized red...
For more accurate call routing and reporting across multiple locations, you can now set hours of operation for static phone numbers. Key Benefits Smart call routing for multi-location businesses based on each location’s hoursUnified reporting with n...
This new enhancement allows you to preview and confirm changes to the Invoca tag before publishing to ensure accuracy and compliance. This can be particularly useful for customers with complex tag configurations and those with strict data policies. ...
Invoca increases its leadership among all competitors in offering the most complete suite of social advertising integrations. These two new integrations now make it easy for marketers who are investing ad spend on Reddit or LinkedIn ads to track and...