User Activity

                In the Call Review Console, Agent Voice ID customers can now manually override the automatically assigned agent using a dropdown menu populated with enrolled agent names from ValidSoft. Benefits: Agent Voice ID voice biometrics may o...
        Data Manager provides a centralized place for Google Ads customers to manage connections between a third party (like Invoca!) and Google Ads. Benefits: Customers will see far fewer auth issues because Data Manager connections are not linked ...
            VWO is a comprehensive experimentation platform that gives its customers the ability to A/B test, personalize, and gather analytics on the entire digital journey. Invoca data is integrated with the VWO platform so you can include call be...
Two new scorecard announcements are now live! Enhanced Scorecard Map: This is a redesigned, more efficient scorecard table. Benefits: Enhanced visibility into the relationships between Combination Scorecards, Individual Scorecards, and SignalsElimin...
This integration allows our customers to understand the performance of paid ads on TikTok in driving calls and call conversions. This data is sent to TikTok as Events to get a unified view of your ad performance. This is possible because of view-thr...