Invoca

Question VariationsWhy am I unable to move a Manager role to Super User role?Why can't I change roles in User management?Applies ToUser managementSettings > Users AnswerCheck if the account is using SSO. If so, a feature flag would need to be enabled...

Applies ToInvoca Tag, iFrameAnswerUnfortunately, there are certain limitations when swapping numbers within iFrames. Additional InformationWhat is an iFrame?An iFrame (Inline Frame) is an HTML element that allows you to embed another webpage within t...

Applies ToInvoca TagNew DomainAnswerHere are a few questions to consider when thinking about implementing a new tag:1. Will this new site require a new tracking number to replace the existing one?- You want to ensure users do not expect the same numb...

Objective2FA setup for Invoca AccountsApplies To2FA login for InvocaProcedureCustomer must have Feature Flag enabled for: show_two_factor_auth Confirm with CSM if there is a costProvisioning will need to add this flag Once enabled, a SUPER user on th...

Applies ToPromo Number APIAnswerNo, there isn't a way to remove MDFs via API. Alternatively, you can gray out the UI of the field by using "null" as a value. Another option is to use "blank" or "-" to ensure it displays uniformly with Invoca reportin...