Invoca

Applies ToInvoca Tag AnswerCurrently, there is no way to prevent logging with the website console. Additional InformationHere is an example of what type of logs can be captured in the console:“Invoca 4.32.0: Could not run because requiredParams were ...

Symptomsresponse": {  "statusCode": 403,  "status": "Forbidden",  "body": "{\"errors\":{\"class\":\"InvalidInput\",\"invalid_data\":\"Call must be present\"}}",Applies ToSignal APIResolutionYou could either delay their requests a bit to account for t...

Question VariationsCan you whitelist numbers past cct? Can you whitelist numbers past the robo-detection feature? Can you white-list robocalls? Applies ToFeature flags, promo numbers, robocalls, robot detection, CCT, white-listing numbers AnswerA:  N...

ObjectivePull an Invoca report, that accurately reflects eligible calls sent over to Google Campaign Manager.Applies ToCampaign ManagerInvoca Call ReportProcedureFirst, pull a call and/or transactions report in Invoca over the specified period of tim...

SymptomsWhen sending calls from Invoca to Genesys destination numbers, DTMF tones (key presses) may not be acknowledged due to a mismatch between RFC standards. Invoca uses RFC 2833, while Genesys adheres to RFC 4733. This mismatch causes an issue wh...