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InvocaKnowledge
Community Manager
Community Manager

Symptoms

Customers would like to have a scheduled report that includes all promo numbers and the associated marketing data to enhance number management. This would provide them with a comprehensive overview of their promotional activities on a regular basis.

Resolution

As the Data Delivery feature is exclusively accessible through call reports, generating a report solely focused on promo numbers is not feasible. Instead,  you can retrieve promo numbers data directly from the platform or utilize the network API.
 

1. Platform
  • In the platform, you can navigate to the "Promo Numbers" page, which will show the list of Invoca numbers the network uses.
    •  Apply a filter to the data by selecting "Number Classification - Static Numbers". This will display the filtered data specifically for Static Numbers
    • You can export it in a CSV file format by clicking the "Export" button on the right-hand side. 
    • For comprehensive instructions on how to export the promotional number report, please refer to this article.
  • Please keep in mind that this report will not include all marketing data applied to each number.

2. Network API 
  • You can utilize the Network API for Promo Numbers to effectively manage promo numbers for a specific campaign. This API offers endpoints for reading, creating, updating, and deleting promo numbers.
  • You will have access to a list of all promotional numbers along with their associated marketing data.
  • To learn more about pulling promo numbers, check out this article. Additionally, if you need assistance with adding or editing marketing data in bulk for promo numbers, you'll find this article to be beneficial.
Need more help?

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