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maria_ogneva
Community Manager
Community Manager

Data for All: Invoca Report Guest Access 

 

Invoca Report Guest Access.png

Sure you can tell someone about the incredible insights in a Calls report but it's so much more impactful to show them. You now have the option to send scheduled reports to guests (people without an Invoca platform login). The reports arrive in the recipient’s Inbox as an attachment in either Excel or CSV format. Sharing insights across teams, up to leadership or even across lines of business or divisions just got a whole lot easier.

🎯 Join the Beta: External Call Ingestion 🎯

Invoca now has a new, robust API that allows you to send us third-party call recordings and apply our conversational analytics to them for call scoring, analysis, Signals, etc. If you’re interested in learning more and potentially joining the Beta, please contact your CSM. 

🎈We’d love to hear from you! 🎈

Tell us what you think about these features or share an idea for a new feature by clicking the “Comment” button below.