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Today is my favorite day of the year, the day we get to announce the winners of our annual Invoca Impact Awards. We had the largest number of customer and partner nominations yet, and it was impossibly difficult to choose winners, as there were so ma...
These days, it’s all about AI, and Invoca has been hard at work on our roadmap to deliver even more of the meaningful features you have come to expect from us. In this newsletter, you can learn how Invoca’s Artificial Intelligence unlocks an unp...
Today is an exciting day at Invoca, as we launch a breakthrough product called PreSense, arming contact centers with real-time digital data to transform the caller experience. What if your contact center agents knew why customers were calling bef...