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Resolved! DNI Not Always Working
Hi Team - I am seeing issues with DNI not working the majority of the time when using the main domain and adding a gclid. I tested using Invoca.PNAPI.display(), which returns a success status, but the number still doesn't change. We have already impl...
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Snap a Spooky Pic, Make Halloween Magic for Kids in Need
Get ready to fall into the Halloween spirit with us! We're brewing up a spook-tacular celebration and want you to join our haunted happenings. Scare up a photo of your: Boo-tiful Halloween decorations Gourd-geous pumpkin carvingsCostume creations t...
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Unveiling the RevEx Heroes: Your Epic Adventure Awaits!
WE'RE THRILLED to share some exciting news from Invoca’s Hero HQ! Our customer thought leadership program, previously known as "Conversation Intelligence Heroes," has undergone an exciting transformation and emerged as Revenue Execution Heroes—or as ...
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Invoca '24 Impact Award Finalists Announced!
This is our favorite time of the year! No, it’s not Halloween — it’s Invoca Impact Awards! Each year, we celebrate the extraordinary accomplishments of our customers and partners. Helping our customers thrive is our number one objective, and in thi...
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How can I differentiate calls originating from TWO different websites that are using THE SAME ring pool?
CONTEXT:- We manage multiple local service websites across the country. For each individual local website we have created a ring pool associated with the specific business phone number, and we are using it on specific website for that local service p...
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Resolved! Realtor number getting spam calls
The Commodore Management by Optima Durant Group is receiving spam calls from the Realtor Source phone number. We changed the number yesterday however, the client is still experiencing spam calls. Can anyone assist with changing this phone number? ...
Solved
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Invoca Access Key and Secret Key
I am looking to integrate my Invoca account with Agency Analytics and it is asking for both an access key and secret key from Invoca. I don't know where to find these in my account. Anyone know?
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Call the Pup-arazzi! Submit your pet for Invoca's 4TH ANNUAL "Vanity Fur" Digital Magazine!
August is full of pet-celebrating holidays and Invoca is excited to celebrate with our customers and release our 4th annual “VANITY FUR” digital magazine to celebrate your pets for a great cause. (National Dog Day / International Cat Day) In exchange...
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Invoca Call Transfer and Signals
When a call to a campaign is transferred to another system, can Invoca still report on the call’s status with a rule-based signal? I’m new to Invoca and am looking at our reports. There is a column called “Signal Name”. Some calls have that “Signal” ...
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how to route a promo number to two destination numbers for testing purposes
I would like to test a new sales team and do not know how to randomly send the inbound calls to both sales teams. How do I do this?
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[Webinar recording] Eliminate Ad Spend Pests: 3 key strategeis Rentokil Terminix uses to grow revenue with Invoca
Last week, we held a pretty awesome webinar with the super knowledgeable @James_McGinn, head of Paid Media at Rentokil Terminix. We discussed best ways to drive revenue with Invoca and Google Ads. James is a wealth of knowledge on all things Google ...
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Doing cool things with Invoca? Make sure to nominate yourself / your team for an Invoca Impact Award!
My favorite time of the year is fast approaching, the Invoca Impact Awards! It's a time that we get to celebrate YOUR amazing accomplishments. Please read this for more details and to submit your nominations. I can't wait to read them and to learn a...
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Invoca customers, SIZZLE for a cause! Share your favorite recipe and help Invoca give back!
It’s that time of year again- Invoca is “chopping it like it’s hot” and excited to celebrate National Grilling Month with our customers this July! Before we head into the most popular grilling weekend of the year, we wanted to make sure this was on...
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Invoca Hero of the Month: June
Meet @SaraBeresford, Director of Global Media at Four Seasons Hotels and Resorts! Sara joined Invoca's Hero program after her well-deserved "Rookie of the Year" Impact Award win in 2023. Since then, Sara has been busy keeping her spot secured as a l...
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User Access Level vs AI Summaries
Hello,Some people in our organization have access to the AI summaries, and some do not. We think it may have to do with whether the user is set to observer vs manager. Are there any insights on what's going on here? Thank you
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Featured Posts
Did you see who won Invoca Impact Awards across the 5 customer and 3 partner categories? Check it out now! Make sure to check out the blogpost with full videos of each category win!
This is our favorite time of the year! No, it’s not Halloween — it’s Invoca Impact Awards! Each year, we celebrate the extraordinary accomplishments of our customers and partners. Helping our customers thrive is our number one objective, and in thi...
![[Webinar recording] Eliminate Ad Spend Pests: 3 Key Strategies Rentokil Terminix Uses To Grow Revenue With Invoca](https://embed-ssl.wistia.com/deliveries/a18d4a9034cef7ccaca0172130893020.jpg?image_crop_resized=960x540)
Earlier today, we hosted a webinar featuring James McGinn, Head of Paid Media at Rentokil Terminix. The webinar, aptly titled "Eliminate Ad Spend Pests: 3 Key Strategies Rentokil Terminix Uses To Grow Revenue With Invoca" focused on driving value fr...
