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Community Activity

ecohe by • Contributor Level 2

Marketing Data on Call Page

I am not sure if there is a way to reconfigure the "Calls Report" (The one with the AI Summary tab), but it is really difficult to get down to the marketing data on my screen. I have to kind of force a scroll to get to view it by highlighting and cli...

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  • 1 replies
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maria_ogneva by • Community Manager

Cool webinar alert!

This webinar is not to be missed! True success in marketing is when your campaigns are driving the KPIs your business cares about – and you can prove it. That’s how you really get noticed. Want to  crush your revenue goals without increasing your mar...

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  • 151 Views
  • 0 replies
  • 0 kudos
ovomero4 by • Contributor Level 1

Resolved! DNI Not Always Working

Hi Team - I am seeing issues with DNI not working the majority of the time when using the main domain and adding a gclid. I tested using Invoca.PNAPI.display(), which returns a success status, but the number still doesn't change. We have already impl...

Solved
  • 286 Views
  • 1 replies
  • 0 kudos
Nina_Andres by • Community Manager

Invoca '24 Impact Award Finalists Announced!

 This is our favorite time of the year! No, it’s not Halloween — it’s Invoca Impact Awards! Each year, we celebrate the extraordinary accomplishments of our customers and partners. Helping our customers thrive is our number one objective, and in thi...

Screenshot 2024-09-05 at 1.54.01 PM.png Nina_Andres_0-1725565883297.png Nina_Andres_1-1725565903480.png Nina_Andres_2-1725565920894.png
  • 490 Views
  • 1 replies
  • 1 kudos
epearson by • Contributor Level 1

Resolved! Realtor number getting spam calls

The Commodore Management by Optima Durant Group is receiving spam calls from the Realtor Source phone number. We changed the number yesterday however, the client is still experiencing spam calls.  Can anyone assist with changing this phone number?   ...

Solved
  • 647 Views
  • 1 replies
  • 0 kudos
clientservices by • Contributor Level 1

Invoca Access Key and Secret Key

I am looking to integrate my Invoca account with Agency Analytics and it is asking for both an access key and secret key from Invoca. I don't know where to find these in my account. Anyone know?

  • 689 Views
  • 1 replies
  • 0 kudos
NVL_GS by • Contributor Level 1

Invoca Call Transfer and Signals

When a call to a campaign is transferred to another system, can Invoca still report on the call’s status with a rule-based signal? I’m new to Invoca and am looking at our reports. There is a column called “Signal Name”. Some calls have that “Signal” ...

  • 1295 Views
  • 3 replies
  • 0 kudos
Nina_Andres by • Community Manager

Invoca Hero of the Month: June

Meet @SaraBeresford, Director of Global Media at Four Seasons Hotels and Resorts!  Sara joined Invoca's Hero program after her well-deserved "Rookie of the Year" Impact Award win in 2023. Since then, Sara has been busy keeping her spot secured as a l...

  • 1110 Views
  • 1 replies
  • 1 kudos
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New Professional Services Offerings

Hot off of being named the LEADER in the inaugural Revenue Execution Forrester Wave report we are excited to share even more opportunities for you to maximize your value from Invoca.    What’s Happening? Effective today, Invoca is releasing several n...

Invoca '24 Impact Award Finalists Announced!

 This is our favorite time of the year! No, it’s not Halloween — it’s Invoca Impact Awards! Each year, we celebrate the extraordinary accomplishments of our customers and partners. Helping our customers thrive is our number one objective, and in thi...

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