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Getting to know your reports  The Calls Report and the Call Review are two robust views you may have available but deliver very different information. In a nutshell, the Calls Report is used by marketers to understand marketing details of calls, such...

Contents of this Article General Overview Accessing the Call Review Console Filtering Calls Reviewing Calls Getting the Most out of your Call Review Console  General Overview Note: This article describes a feature exclusively for Invoca for Contact C...

In an ever-evolving digital landscape, staying informed about regulatory changes and technological updates is critical to ensuring your marketing strategies remain effective and compliant. For marketers who are targeting consumers in the EU, there is...

This is a verified product documentation article. For case-based resolutions articles, please reference the knowledge base section https://community.invoca.com/t5/knowledge-base/ct-p/Knowledge_Base This article describes a feature in open beta. If yo...

This is a verified product documentation article. For case-based resolutions articles, please reference the knowledge base section https://community.invoca.com/t5/knowledge-base/ct-p/Knowledge_Base What is a whisper message? Invoca’s whisper message ...