Invoca

maria_ogneva · 12-03-2024

Join us on Wednesday, December 4th at 10 AM PT/ 1 PM ET, to learn and discuss how organizations with multiple locations are using Invoca to improve customer experience and increase revenue. This casual, 45-minute session will feature Laura Katterhenr...

Invoca for Contact Center user group · 12-03-2024

Join us on Tuesday, December 3rd at 8:30 AM PT/11:30 AM ET for a user group for Invoca for Contact Center customers. This casual, one-hour conversation will feature an expert Invoca user Lee Mathis, Technology Manager. Lee is excited to share valuabl...

maria_ogneva · 10-30-2024

Hot off of being named the LEADER in the inaugural Revenue Execution Forrester Wave report we are excited to share even more opportunities for you to maximize your value from Invoca. What’s Happening? Effective today, Invoca is releasing several n...

maria_ogneva · 10-21-2024

This webinar is not to be missed! True success in marketing is when your campaigns are driving the KPIs your business cares about – and you can prove it. That’s how you really get noticed. Want to crush your revenue goals without increasing your mar...

maria_ogneva · 10-21-2024

True success in marketing is when your campaigns are driving the KPIs your business cares about – and you can prove it. That’s how you really get noticed. Want to crush your revenue goals without increasing your marketing spend? With Invoca you can,...

maria_ogneva · 10-16-2024

Hi @ovomero4 thanks for the question! For this specific question, I'll direct you to the case portal How to submit a customer support case to send this to the support team. This is a discussion forum where you can chat with other users, but this defi...

maria_ogneva · 09-19-2024

Hi @JoseAnalytics Thanks for your question. What you described happens if an existing patient re-dials an Invoca number and that number is being used for an active session. Your best bet is to reach out to your CSM to see if there is anything specif...

maria_ogneva · 07-26-2024

Hi there, thanks for your question! This depends on your setup! I have shared your question with your account team, and someone will be in touch shortly!

maria_ogneva · 06-20-2024

@SaraBeresford is a legend! We are so grateful for your partnership!

maria_ogneva · 05-20-2024

Thanks for the question @ecohe ! That capability does not currently exist, but is something we are considering. I have created a feature request on your behalf!

Invoca

User Statistics

User Activity

User Group: Invoca for Multiple Locations and Franchises

Invoca for Contact Center user group

New Professional Services Offerings

Cool webinar alert!

Webinar: Dialing Up Success: 7 Ways AT&T Uses Invoca Data to Optimize Marketing, Improve Sales and Grow Revenue

Re: DNI Not Always Working

Re: How can I differentiate calls originating from TWO different websites that are using THE SAME ring pool?

Re: how to route a promo number to two destination numbers for testing purposes

Re: Invoca Hero of the Month: June

Re: Can You Export AI Summaries?